General Manager

General Manager – High-Volume, Upscale Restaurant & Entertainment Destination A premier, high-volume restaurant and entertainment venue in the heart of Washington, DC is seeking an experienced General Manager to lead one of the city's most dynamic hospitality operations. This is an opportunity for a proven leader who thrives in fast-paced, guest-focused environments and has a track record of driving operational excellence, financial performance, and team development on a large scale. The ideal candidate brings the leadership presence, business acumen, and hospitality instincts necessary to oversee a complex operation serving thousands of guests weekly while maintaining exceptional service standards and a culture of accountability. Relocation assistance is available for qualified candidates. Why This Opportunity Stands Out Exceptional Benefits & Rewards Competitive base salary plus performance-based quarterly bonus opportunities Company-funded retirement pension program Immediate 401(k) participation Comprehensive medical, dental, vision, life, and disability coverage Telemedicine and wellness resources Tuition reimbursement and professional development programs Generous paid time off and leave benefits Employee assistance programs for financial, legal, and wellness support Complimentary dining privileges and shift meals Employee discount programs Charitable matching contributions Flexible five-day workweek Culture & Career Growth Established and financially strong organization Respectful, people-first culture built on professionalism and hospitality Significant opportunities for career advancement and leadership development Best-in-class training and support resources Key Responsibilities Leadership & Guest Experience Set the tone for a hospitality-driven culture that consistently delivers memorable guest experiences. Lead a large, multi-outlet operation spanning lunch, dinner, brunch, bar, private dining, and special-event business. Ensure exceptional service standards are maintained during high-volume periods. Serve as a visible floor presence, engaging guests and resolving issues proactively. Build strong relationships with regular guests, community partners, and team members. Team Development Recruit, hire, train, coach, and develop managers and hourly team members. Foster a culture of accountability, engagement, and continuous improvement. Conduct performance reviews and create development plans for leadership staff. Lead regular management meetings focused on execution, training, and operational priorities. Champion employee retention and succession planning efforts. Financial & Operational Leadership Maintain full ownership of restaurant financial performance, including: Revenue growth Labor management Cost of goods controls Operating profitability Forecasting and budgeting Analyze business trends and implement strategies to drive sales and efficiency. Ensure all operational systems, procedures, and standards are executed consistently. Culinary & Operational Partnership Collaborate closely with culinary leadership to ensure seamless front- and back-of-house execution. Support menu rollouts, inventory management, and cost-control initiatives. Maintain the highest standards of food safety, sanitation, and workplace safety. Lead efforts to improve service quality, operational efficiency, and guest satisfaction. Qualifications Required Experience Minimum of 3 years of successful experience as a General Manager in a large-scale, high-volume restaurant environment. Experience leading operations with: 500+ guest capacity 150+ team members $14M+ in annual revenue. Demonstrated success managing complex hospitality operations while maintaining elevated service standards. Desired Skills & Attributes Strong leadership presence with the ability to inspire and motivate large teams. Proven expertise in P&L management, budgeting, labor planning, and cost controls. Outstanding communication and interpersonal skills. Exceptional guest-service orientation and attention to detail. Ability to make confident decisions in a fast-paced environment. Passion for developing talent and building high-performing teams. Hands-on leadership style with a strong operational mindset. Commitment to excellence, accountability, and continuous improvement. Ideal Candidate Profile This role is best suited for a seasoned hospitality leader who combines polished guest-facing skills with strong business discipline. The successful candidate understands how to balance culture, service, and profitability while leading a large team through the demands of a high-volume operation. They are equally comfortable driving financial results, coaching managers, and greeting guests during the busiest shifts. If you have experience leading large, upscale restaurant operations and are ready to take ownership of a flagship hospitality destination, we'd love to hear from you. #J-18808-Ljbffr The Talent Shop