Quality Assurance & Quality Control (QA & QC) Manager (USA - Springfield, IL)

REEL USA Corp. is the US entity of REEL International and a subsidiary of REEL-COH Inc. based in Quebec, Canada, with 80years of experience in the custom design and manufacturing, inspection, service, refurbishment and modernization of lifting and handling systems, which qualifies us as one of the global leaders in this field. Over 3,400employees are contributing to the success of REEL globally, with nearly 400 employees in North America throughout USA and Canada. It is our objective to develop furthermore the US market and to expand our business accordingly by building and maintaining strong business relationships with important Clients.

Position:

Your Role at REEL USA

REEL USA has an exciting opportunity for a Quality Assurance & Quality Control Manager with knowledge, skills, and experience to support the quality assurance and control activities. All work tasks are performed in a safe manner while following plant policies and procedures. The Quality Assurance & Quality Control Manager will work on-site at the Springfield, IL location.

• Would you like to contribute to building equipment that lasts?
• Are you a positive, hard-working, energetic, motivated, and safety conscious individual?
• Are you known for your integrity…for always doing the right thing?

If so, please consider the opportunity we have for you to join our team!

How Will You Make an Impact

In this role, your primary duty will be to ensure that the products, materials, and processes meet the highest quality standards. This position will oversee everything from quality control on material reception, in‑process fabrication/assembly, final delivery as well as supporting our quality system. This role requires a safety mind-set, self-motivated person with a positive attitude, a ton of good energy, attention to detail, and effective time management. A successful candidate will be someone who can:

• Work in a safe manner. Actively participates in REEL USA’s safety, health, and environmental programs. Attends scheduled team meetings and completes safety training requirements. Keeps work area safe and clean.
• Validate quality records against applicable standards, drawings and purchasing requirements.
• Inspect the quality of materials for the use of production.
• Inspect the quality of in-process product.
• Inspect and validate inventory coming into the location (Goods Receiving).
• Manage Non-compliance reports (writing, follow-up and closure).
• Write inspection reports and other quality documents.
• Participate in the creation, maintenance and management of the collection of quality records.
• Participate in the improvement of the quality system.
• Perform quality control, including dimensional inspection, hardness measurement, paint inspection.
• Support quality assurance program as needed.
• Develop and lead the quality team. Coach, provide direction, train, and assess performance of quality team.
• Perform other duties as assigned.

#REELUSA

Requirements:

What Will You Bring to REEL USA

• Bachelor of Science in Quality Assurance, Quality Management, or equivalent.
• 5+ years of experience in quality inspection in a manufacturing facility, preferably in a regulated environment (e.g., automotive, aerospace, nuclear, etc.)
• Proven experience in writing and maintaining quality processes and procedures in a QMS environment.
• Leadership and previous management of a team.
• Good written and oral communication skills.
• Autonomy and strong attention to detail.
• Ability to read and interpret engineering drawings and proficiency with Geometric Dimensioning & Tolerancing.
• Knowledgeable about metrology, materials, calibration, auditing, and inspection techniques with demonstrated ability to utilize relevant hand tools for these purposes.
• Knowledgeable and familiar with ISO 9001, Good Manufacturing Practices and Good Documentation Practices and understand the concept of traceability (product, material, and calibration).
• Willing and able to work collaboratively in a team-based environment. Strong written and verbal communication and active listening skills. Able to work independently as well. Self-motivated with a track record of dependability including work history.
• A proven positive safety, health, and environmental record. Familiar with topics such as personal protective equipment, lockout / tagout, hot work, safe work permitting, emergency response, and hazard awareness.
• Effective time management and organizational skills
• Ability to remain calm and react effectively in critical situations. Experience with accident and near miss reporting, incident investigation, and accountability to standards.
• Good hand-eye coordination, manual dexterity, and good touch perception.
• Physical requirements include but not limited to climbing stairs and ladders, standing, sitting, kneeling, squatting for extended periods, working at heights ladders, and/or grating.
• Be able to distinguish visual colors and shapes through location and maintain through the course of employment.

Preferred Qualifications

• Experience working under NQA‑1 and/or ASME quality requirements.
• Experience working under AISC and AWS quality requirements.

Travel

Occasional travels are expected for this position and could include:

• Visiting suppliers during and after an active Project,
• Visiting REEL sites as required in North America (i.e. USA, Canada).

How We will Support Your Success

• Pay – The actual compensation offered to the successful candidate will depend on the candidate's skills, qualifications, and experience.
• Dynamic, Flexible, Hard Working, Team Environment – We are busy, collaborative, growing, and we are doing really meaningful work.
• Meaningful Work that is Valued –It is an awesome feeling to know you’re making a living by making a positive impact in the world; and to be able to say, “I was a part of that.”
• Feedback – we are committed to giving and receiving feedback in a direct and open fashion.
• Support – you are part of a team and deserve to feel encouraged and supported. You will be part of a team that cares about you personally and professionally. Our success depends on your success.

Benefits

REEL USA offers comprehensive coverage of:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Employee Assistance Program
• Life Insurance, Voluntary Life Insurance
• 401k retirement plan with employer match
• Short term disability
• Long term disability
• Paid holidays and paid vacation.

Position Type/Expected Hours of Work

This is a full-time exempt position (not eligible for overtime), and the working hours may vary from Monday through Friday (8-hour days) or Monday through Thursday (10-hour days).

Other information:

Why REEL USA?

REEL USA is the American branch of REEL International, a global leader in custom-designed handling systems with 80 years of expertise and nearly 3,400 employees worldwide. We are committed to innovation, growth, and building strong relationships with our partners and people.

This is a rare opportunity to be involved from day one, make your mark, and grow with a company that is investing in the future of manufacturing in the U.S.

The values that inspire us shape our decisions, behaviors, and the way we work together. Our employees around the world are united by our shared values of Health and Safety, Performance, Customer Satisfaction, Respect, Commitment, and Passion. These values all contribute to what some people call “the REEL Spirit.”

“Keep it simple, do it well, and make it reliable – that’s what has always made the difference.” Charles Frantz, Founder of REEL.

REEL USA is proud to be an equal opportunity employer – Minorities, Females, Disabled Veterans.