Assistant Store Manager

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers questions and provide premium product. Job Specifications: Starting Wage: $25.00 - $28.60 /hr Employment Type: Year Round (11-month) Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Generate sales, and demonstrate and maintain a professional standard of guest service Evaluate sales trends and create methods for sales growth Manage inventory control and meet or exceed inventory goals Role model and administer company policies and guidelines Recruit, hire, train, coach, and maintain a quality core staff Enforce company cash handling policies and procedures, and other loss prevention policies Provide training resources in POS, product knowledge, guest service, resort information, and sales Conduct performance appraisals for and coach development of staff on a regular basis Maintain all company paperwork according to policies and standards Communicate ideas or issues with the Regional Manager Manage operational budget Remain current on new industry products and trends, and demonstrate knowledge of products Be energetic, motivated, and possess the ability to multi-task Job Requirements: A minimum of 3 years of retail sales experience - preferred A minimum of 1 year of ski / snowboard staff management experience - required High school diploma or equivalent - required Proficient in Microsoft Office applications - required Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required Excellent communications skills both written and verbal Self-motivated with the ability to multi-task Familiarity with retail POS system - preferred Must be a team player and be able to handle fast paced stressful environment Possess the desire to offer the highest customer service standards to guests The expected pay range is $25.00 - $28.60 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 516250Reference Date: 07/29/2026 Job Code Function: Retail Ops