Sales Associate

Sales Associate

The ideal Sales Associate is passionate about fashion and styling and has the ability to cultivate and grow a customer following in-store, support the management team and represent the REVOLVE brand and image.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Build lasting relationships with customers
• Assist in merchandising and maintenance of the sales floor.
• Follow all company policies and procedures.
• Provide honest and confident feedback to customers about style and fit
• Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and light cleaning
• This role may require you to be flexible to occasionally performing work/duties other than the one you were hired into

To perform the job successfully, an individual should demonstrate the following competencies:

• Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales
• Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
• Exceptional organizational skills, follow through and attention to detail
• Strong problem solving attitude
• Able to assess priorities, meet deadlines and work under pressure.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills
• Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets
• Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
• Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to REVOLVE & FWRD
• Motivated and willing to go above and beyond to service the client
• Develop one-to-one client relationships through regular communication

Minimum Qualifications:

• Understanding of garment bodies and fashion trends
• Previous retail experience
• Understanding of retail metrics and terms
• Ability to be flexible and willing to work extended hours when necessary
• Ability to bend, lift, open and move product up to 50 lbs.

A reasonable estimate of the current base hourly/salary range is $20- $23/hr.