Cash Applications Clerk

Job Summary

This job is in the Accounting family (Department), which includes positions the duties of which are to advise on, administer, supervise, or perform professional, technical, or related clerical work of an accounting, budget administration, related financial management, or similar nature. The position plays a crucial role in the financial operations of the company. It requires an enthusiastic, self-motivated, reliable individual who works well with high volume data in a team environment.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching, Repetitive Motion
Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Job Function

• Process customer payments to account including ACH/wires, credit cards and checks in a timely and accurate manner.
• Review and process payment data from third-party partners.
• Resolve all payment issues and discrepancies.
• Reconcile remittances to customer accounts.
• Investigate and resolve all unapplied cash issues.
• Resolve deduction and all reconciling issues on customer accounts.
• Balance daily cash payments posted with the bank.
• Follow-up on customer requests for invoice copies, proof of delivery and any other issues to help facilitate collection.
• Responsible for providing accounting and clerical support to the accounting department/function.
• Completes routine daily entries for key financial transactions as directed.
• Responsible for filing accounting documents and maintaining their confidentiality and security.
• Assists with account reconciliation in a timely manner.
• Assists with checking figures, postings, and documents for correct entry, mathematical accuracy, and proper general ledger coding.
• Assists with review of receipts for appropriate documentation and approval.
• Supports research of discrepancies and/or supporting documentation as appropriate.
• Retrieves files and payment information as appropriate for audits, reviews, and accounting personnel.
• Assists with preparation of documents/records for review, duplication, and distribution as appropriate.
• Assists with inquiries in a timely and professional manner.
• Assists with maintaining compliance with company policies, accounting procedures and internal controls.
• Interface regularly with others within the department and accounting, clerical and operations personnel in other locations, departments and constituents outside the company.
• Responsible for adhering to safety processes and protocols.

Required Skills

• 2 or more years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• High School diploma/GED required.
• Associates Degree in Accounting preferred.
• Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures and terminology.
• Strong computer proficiency and working knowledge of Microsoft applications (particularly, Microsoft Excel and Word).
• Efficient, well organized and detail oriented.
• High level of interpersonal skills and ability to initiate and maintain cooperative relationships with co-workers.
• Excellent written and oral communication skills.
• Ability to multitask efficiently and prioritize work.