Quality Assurance Coordinator

The Quality Assurance Coordinator ensures that products and services consistently meet established quality standards, regulations, and customer expectations within the Arkansas Department of Human Services. The role involves receiving and triaging complaints, conducting audits and inspections, analyzing data, investigating discrepancies, and implementing corrective measures. The position is based in Little Rock and operates Monday-Friday, 8am-5pm, serving as a liaison between operations and management teams to maintain compliance and continuous improvement. Key qualifications: Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or related field Minimum 1 year of progressively responsible experience in quality assurance or quality control environments Proficiency in quality assurance software and Microsoft Office tools, especially Excel Excellent analytical, problem-solving, and communication skills Experience in manufacturing, healthcare, or service industries where regulatory compliance and quality standards are critical #J-18808-Ljbffr