Senior Technical Lead, Managed Services (24/7)
Mobileum
Mobileum is seeking a Senior Technical Lead for Managed Services in Dallas, TX. The role centers on managing CSRs, technical operations, and production issue resolution while upholding SLAs. Strong Linux/UNIX, databases, and telecom protocol expertise are essential for ensuring service reliability and customer satisfaction. You will lead technical teams, coordinate with vendors, and guide incident response with a customer-centric approach, including 24/7 emergency handling and outages management. #J-18808-Ljbffr Mobileum
Vacancy posted 2 days ago
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Dallas, TXmore than 2 months ago
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