Billing and Insurance Coordinator - Infectious Diseases

Position Summary Scheduled Hours: 40 hours per week. The Billing and Insurance Coordinator will support virology patients at WUID with benefits enrollment assistance, navigation, and education. Job Description Primary Duties & Responsibilities: Assists virology patients with enrollment in Medicare, Medicaid, ACA Marketplace plans, sliding fee scale, patient assistance programs. Receives and approves Ryan White Program coverage requests and inquiries from ID faculty and staff, as well as other specialty providers. Provides ongoing training for faculty, staff and patients regarding billing, insurance, patient assistance, sliding fee scale, etc. Distributes information to virology patients regarding their benefits and insurance enrollment, as well as billing. Assists with the invoicing process. Ensures insurance/benefits are accurately documented for patients in EPIC and the Statewide CM database. Works collaboratively with program managers, case managers, and clinical providers to communicate outcomes of benefit navigation. Completes regular documentation in SCOUT and statewide database and Epic EHR regarding benefits related services and outcomes. Performs other duties as assigned. Working Conditions Normal office environment. Patient care setting. Physical Effort Typically working at desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Equipment Office equipment. Education Associate degree or combination of education and experience may substitute for minimum education. Certifications/Professional Licenses Certified Application Counselor (CAC) - Centers for Medicare & Medicaid Services (CMS), Certified Medicare Counselor (CMC) - Missouri State Health Insurance Program (Missouri SHIP) Work Experience Billing or Insurance experience (2 years). Skills Benefit Programs, Communication, Educational Outreach, Epic EHR, Insurance, Microsoft Excel, Microsoft Word, Patient Assistance Programs, Relating to Others, Training People. Driver's License A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications No additional education, certifications, work experience or skills required beyond those listed above. Grade C10 Salary Range $54,600.00 - $81,900.00 annually. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Free Metro transit U-Pass for eligible employees. Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more. Family 4 weeks of caregiver leave to bond with a new child. Family care resources available for ongoing childcare needs. Adult care coverage supported. WashU covers tuition for employee and family up to 100% at WU and 40% elsewhere after seven years. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Washington University in St. Louis