TA Truck Service Assistant Manager

If you have a fun, outgoing and energetic personality, and like meeting new and interesting people, we would love for you to join our team of extraordinary customer service representatives. Listen to Dillon’s testimonial for a better idea of what it’s like to be a part of the Coffee Cup team! Location: Summit, SD Job Id: 373 # of Openings: 1 JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS! At Coffee Cup Travel Plazas, our team is our most important guest! This isn’t just a job. It’s an opportunity to grow, lead, and be part of a hardworking team that values community, teamwork, efficiency, accountability, and autonomy. We create a positive, fast-paced environment where both our team members and guests succeed. Why Join Us? We offer a variety of benefits designed to support you, whether you're building experience or growing a long-term career. Weekly pay 401(k) with company match Paid Time Off Premium pay for overnight shifts Opportunities for wage increases (after certifications & annual merit review) Scholarship opportunities for recent grads and children of team members (select locations) Employee Assistance Program (EAP) Coffee Cup Wellness Program Team recognition rewards Free birthday meal Years of Service gifts & bonuses Free coffee & fountain drinks while on shift Corporate Coaching for personal & professional growth Company-sponsored health plan Health Savings Account (HSA) Flexible Spending Accounts (medical & childcare) Short-Term Disability coverage Compensation: $25-$30 per hour, based on experience . Summary of Position The Evening Assistant Manager of the TA Truck Service Center directs and coordinates evening operations of the truck service department by promoting a safe, efficient, and guest-focused environment. This position supports technicians and service advisors while helping ensure high-quality service, strong communication, and smooth shop operations during evening business hours. Oversee evening shift operations within the TA Truck Service Center. Support and guide technicians, service advisors, and team members throughout the shift. Help maintain workflow efficiency to minimize downtime for professional drivers and fleet guests. Assist with scheduling and labor management to align with operational needs and budget goals. Ensure excellent customer service is provided to all guests and drivers. Promote teamwork, accountability, and a positive work environment. Train, motivate, mentor, and develop team members to meet company and service standards. Ensure all Coffee Cup Travel Plaza and TA Truck Service policies, procedures, and safety standards are followed. Monitor shop cleanliness, organization, and overall appearance. Assist in safeguarding company assets, inventory, tools, equipment, and cash handling procedures. Ensure work orders, invoices, inspections, and required paperwork are completed accurately and timely. Work closely with vendors, parts suppliers, and internal departments to support shop operations. Help minimize controllable expenses through proper inventory handling and operational efficiency. Respond professionally and effectively to guest concerns and operational challenges. Complete additional duties and projects assigned by the General Manager promptly, cooperatively, and accurately. Desired Skills & Experience Strong work ethic and leadership ability. Strong communication and problem-solving skills. Excellent customer service skills with a people-focused mindset. Ability to work in a fast-paced service environment. Mechanical or truck service experience preferred, but not required. Ability to adapt to changing operational needs and priorities. Entrepreneurial mindset with strong attention to detail. Willingness to work a flexible evening schedule, including weekends and holidays as needed. Ability to understand and carry out oral and written instructions. Ability to maintain cooperative working relationships with team members, vendors, and guests. Demonstrate sensitivity to and respect for a diverse workforce and customer base. Physical Requirements Must be able to properly lift, pull, and/or push up to 50 pounds. Must be able to stand and walk for extended periods during an eight (8) hour shift or longer as needed. Frequent standing, stooping, bending, reaching, and movement throughout the shop and service areas. Ability to work in varying temperatures and shop environments. Perform basic mathematical calculations and accurately complete paperwork and computer-based tasks. At Coffee Cup, we’ve got perks for everyone—full-timeandpart-timeTeam Members. From medical coverage and parental benefits (yes, even help with childcare!) to pet insurance and beyond, our benefits are designed to fit every lifestyle. Because when you’re taken care of, everything’s better. We’ve got all the basics covered! Full-time Coffee CupTeam Memberscan choosewhich option works best for themfrom medical, dental, and vision plans, with 100% covered preventive care to keep you and your family healthy and happy. Short Term Disability Our 401(k) plan makes saving for retirement a breeze—andit’stax free! Even better? When you pitch in, Coffee Cup pitches in too with a company match. That’s right… free money for your future! Life Insurance Basic life insurance is company provided for all full-time and part-time associates at no cost to the associate. We also offer supplemental coverage like term life, disability, accident, and hospital indemnity insurance to help you plan ahead or handle the unexpected like a pro. Flexible Spending & Dependent Care Accounts Associates can pay for non-reimbursed healthcare and eligible daycare expenses on a pre-tax basis through our through our medical and dependent care FSA offerings. Paid Time Off From day one, Coffee CupTeam Membersstart earning paid time off! The more hours you work and the longer you stay with us, the more vacation time you’ll rack up—because you’ve earned it and we want you to take time to do the things that are important to you. Employee Assistance Programs Coffee Cup offers company-paid EAP services to associates including six face-to-face appointments for counseling or therapy, legal and financial resources, work/life resources including parenting, and free consultations with professionals. Coffee Cup is also partnered with Corporate Chaplains of America who are embedded in our stores weekly to meet you where you’re at! #J-18808-Ljbffr Coffee Cup Fuel Stops