Station Operations Manager

A leading global logistics organization is seeking an experienced operations leader to oversee the full performance of a multi-functional transportation site. This role is responsible for driving operational excellence, customer satisfaction, and financial performance while ensuring alignment with organizational standards and regulatory requirements. This is a high-impact leadership position with full accountability for service delivery, team performance, and site profitability in a fast-paced, customer-driven environment. Job Duties Provide full operational oversight of a station, ensuring all functional areas consistently meet or exceed customer service expectations Drive profitability through strong customer engagement, proactive communication, and resolution of operational challenges Lead and develop frontline and management teams, providing direction across operations, staffing, performance management, and process improvement Ensure the safe, timely, and compliant movement of freight across all service lines Maintain a professional, safe, and efficient working environment aligned with safety and regulatory standards Monitor and analyze performance metrics, financial results, and operational KPIs to identify gaps and implement corrective actions Oversee P&L performance, including cost controls, forecasting, and short-term action planning to achieve business objectives Partner on commercial initiatives, including customer retention, business development, and revenue growth opportunities Ensure compliance with corporate policies, industry standards, and regulatory requirements (e.g., safety, financial controls, and quality systems) Standardize processes and drive continuous improvement initiatives across the site Qualifications Education & Experience High school diploma or GED required; Bachelor’s degree in Logistics, Supply Chain, Transportation, or related field preferred Minimum 5+ years of progressive operations experience At least 3+ years in a leadership or managerial role Experience within transportation, logistics, or supply chain environments strongly preferred Relevant operational or equipment certifications may be required Skills & Qualifications Strong leadership capability with experience managing teams across multiple functions Solid understanding of operational and financial performance management (P&L ownership preferred) Proficiency in Microsoft Office and industry-related systems Ability to lead process improvements and implement standardized operating procedures Strong communication skills with the ability to influence, present, and interact effectively at all organizational levels Demonstrated ability to prioritize, manage competing demands, and deliver results in a dynamic environment Leadership Profile Results-driven with a strong customer focus Effective at leading distributed teams and delegating accountability Strategic thinker with hands-on operational execution capability Skilled in problem-solving, decision-making, and driving accountability #J-18808-Ljbffr Confidential