Mobile Clinic Supervisor

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. Mobile Supervisor The Mobile Supervisor assists the Mobile Manager with the daily operations of the Mobile Health Department, supporting both medical and dental mobile services. This role helps coordinate staff, patient care activities, mobile scheduling, community outreach, grant activities, and mobile vehicle operations. Responsibilities Support for Clinical Operations Assist the Mobile Manager in supervising mobile medical and dental staff. Support patient care activities. Help facilitate referrals between medical and dental services. Maintain accurate documentation in Electronic Medical and Dental Records as per protocol. Promote confidentiality, internal and external customer service, teamwork and collaboration among mobile staff. Monitor patient and partner feedback and resolve grievances/complaints. Administrative & Operational Support Assist with coordinating and distributing mobile clinic schedules; communicate updates to stakeholders. Serve as a support point of contact for community outreach partners and site supervisors. Support grant‑related activities during funded events, ensuring compliance and reporting. Assist with patient registration, billing, and sliding fee scale eligibility verification. Support closure of patient encounters and adherence to documentation timelines. Maintain inventory and assist with supply ordering for clinical and operational needs. Conduct regularly scheduled one‑on‑ones with direct reports and report to the mobile manager. Provide coaching and mentoring to staff and new hires. Evaluate staff performance, address staff issues promptly, and report to Mobile Manager. Ensure compliance with Title XXII, licensing, infection control, sterilization and HIPAA compliance. Work with Mobile Manager on schedules, time‑off requests, and plans for coverage gaps. Mobile Vehicle Operations & Maintenance Ensure mobile units are properly maintained and compliant with Title XXII, infection control, and safety regulations. Perform and coordinate routine maintenance, repairs, and daily pre‑trip inspections. Ensure the safe transport of staff, equipment, and patients. Maintain the organization and cleanliness of the mobile clinic and its equipment. Promptly report any vehicle damage to the Senior Director of Operations. Coordinate repairs as needed to keep the mobile units operational. Work with Purchasing to maintain an adequate inventory of clinical and operational supplies. Qualifications Required Associate’s degree in healthcare administration or related field from an accredited institution, or an equivalent combination of education and professional experience relevant to the position. Minimum of two years of work experience in a dental, medical, healthcare or social service setting. Minimum of two years of supervisory or lead experience in a healthcare setting. Bilingual English/Spanish required. Knowledge of medical/dental terminology. Availability to work outside of normal shifts (e.g., 8 am to 5 pm) and weekends. Current Basic Life Support for Healthcare providers certification through American Heart Association. Valid CA Driver’s License, proof of auto liability insurance, and clean driving record required for travel between TrueCare’s sites and county field locations. Preferred Qualifications BA in Healthcare Administration or related field. Experience in an outpatient setting or Federally Qualified Health Center (FQHC). Benefits Competitive Compensation. Competitive Time Off. Low‑cost health, dental, vision & life insurance. Tuition Reimbursement, Employee Assistance program. The pay range for this role is $36.29 to $52.61 per hour. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. #J-18808-Ljbffr