Animal Care Attendant

Animal Services PositionAnswers telephone, dispatches and operates radio for Animal Services; assists citizens and visitors to shelter, maintains shelter records; types of correspondence and files. Assists Animal Services Officers as needed.Essential FunctionsManagement reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.Answers incoming calls; assists callers in providing information and answering questions; screens calls and route to appropriate person.Assists citizens and visitors to the shelter; gives and receives information as needed.Operates two-way radio and dispatches officers as needed.Files; types reports, records and correspondence.Collects fees for licensing, vaccinations and impoundments; processes paperwork and balances monies.Compiles weekly and monthly reports for shelter activity.Maintains records on the automated animal records management system.Prepares all documentations for code violations.Assists officers in handling and impounding animals brought to the shelter. May assist in performing humane euthanasia of animals as directed.Assists Animal Services Officers as needed.Cleans kennels as necessary.Performs all other related duties as assigned.Position QualificationsEducation: High School Diploma or GED. Experience: One (1) year of related experience required. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. Must possess a valid State of Texas Drivers License Class "C" and good driving record as defined by City policy. An applicant who does not possess a Texas Driver's License or proper class, will be allowed ten (10) working days after a job offer is made to obtain proper licensing. Required Knowledge, Skills & Abilities: Ability to:Accept responsibility and account for his/her actions.Follow instructions, safety practices and standard operating procedures in performing assigned tasks.Be punctual and attend work regularly.Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.Perform work accurately and thoroughly.Communicate clearly and concisely, both orally and in writing with a wide variety of people in sensitive situations requiring courtesy and tact.Maintain records and files on pertinent software programs.Operate two-way radio.Skilled In: Handling and working with animals; telephone skills; personal computer including Microsoft Office, Open Office or similar word processing programs, e-mail and the internet.Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. While performing this job, employees routinely stand, walk, reach with hands and arms, talk, and hear. The position may occasionally require lifting or carrying supplies, animals, or equipment. Employees must regularly lift, push, or pull up to 25 pounds, and occasionally lift, push, or pull up to 50 to 75 pounds with or without assistance. Typical daily lifting requirements for certain tasks range from 10 to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.Work HoursMonday-Sunday (40 hours a week).BenefitsExperience job stability and attractive benefits by pursuing a full-time career in municipal government with the City of Lewisville.TMRS – Employees are required to contribute 7% of their salary, the City will match 2:1457(b) Deferred Compensation Plan – if employees contribute a minimum of 4%, the City will contribute 3.76% to a 401(a) Plan in the employee's name (vested after 5 years of service)Medical Coverage (includes Prescription Drugs) – 2 medical plans through CIGNA, including an HSADental Coverage through CIGNAVision Coverage through Superior VisionEmployee Assistance ProgramFlexible Spending Accounts (Medical and Dependent Care FSA's)Pre-tax Premium DeductionsLife Insurance equal to four times annual salaryAccidental Death and Dismemberment Insurance equal to three times annual salaryVoluntary Dependent Life InsuranceLong-Term Disability InsuranceVoluntary Accident, Hospital, and Critical Illness Coverage10 days of vacation per year for years 1-4, 15 days of vacation per year for years 5-9, and 20 days of vacation per year for 10+ years of service.15 sick days per year11 paid holidays per year8 Hours of Paid Volunteer Time Off per year through our VTO Program15 days paid military leave per yearExtended military pay if called to active dutyWorkers' CompensationNear-site Wellness CenterWellness Incentive ProgramEmployee membership discount to Thrive, LELLA, and Lake ParkEmployee recognition programs and events throughout the year