8368 SW SUPPORT DOMESTIC - Sr. Customer Service Rep - GSI67

Senior Customer Service Representative

Grain & Protein Technologies is a leading global designer, manufacturer, and marketer of reliable, durable, and innovative equipment solutions for grain, seed, poultry, egg, and swine production. Generating $1.1 billion in annual revenue, the Company serves farmers and agribusiness managers in over 100 countries and currently operates 19 manufacturing facilities across 5 continents, employing more than 3600 people.

The North America team is seeking a Customer Service Representative for our Sioux City, IA facility. As the Senior Customer Service Representative, you will be the voice of our Dealers within our Grain organization. Your work will be focused on providing exceptional customer service while processing purchase orders within a defined territory.

Your Impact

• Be a member of a team supporting our Dealer's needs in a defined geographical territory.
• Process purchase orders and coordinate lead times across several product lines.
• Serve as conduit between dealers and GPT to solve dealer concerns and issues.
• Coordinate post sales activities by gathering information and engaging the appropriate internal teams.

Your Experience and Qualifications

• Bachelor's degree in Agriculture, Business, Marketing, or Sales is preferred but not required.
• Strong interpersonal skills. Can approach people proactively to solve problems.
• Able to quickly adapt to a fast changing environment.
• Strong problem solving skills and attention to detail.
• Customer focused.
• Self-driven and accountable.

Your Compensation and Benefits

Expected annual salary for this role will be $60,000 - $75,000, plus a 7% bonus target. This is dependent upon job related knowledge, experience, and skills.

Benefits will include the ability to elect health care and wellness plans, dental and vision plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays, paid time off, health savings and flexible spending accounts, reimbursement for continuing education, life insurance, and other supplemental insurance plans.

Your Workplace and Travel

You will be working an on-site role based in Sioux City, IA.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now! Grain & Protein Technologies is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.