Service Technician/Apartment Maintenance - Germantown, MD

Service Technician

Join Kay Apartment Communities' service team at our 380-unit apartment community in Germantown, MD. Kay's service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.

The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.

Responsibilities

• Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
• Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
• Service, repair, replace and install items such as:
• Stoves, refrigerators, dishwashers, disposals, fixtures
• Toilets, sinks, vanities, faucets, diverters
• Drains (use of K-50, K-1500, K-38)
• Electrical circuits, receptacles, switches and fuses
• Light fixtures & ceiling fans
• Countertops, cabinets and general carpentry
• Window screens and blinds
• Interior and exterior doors
• Vinyl and ceramic floor covering
• Complete service and repair requests in a safe, prompt and professional manner
• Prepare apartments for move-in, on a specified schedule
• Perform preventative maintenance tasks as required by the community
• Maintain all company-owned equipment in good working condition
• Perform other duties as assigned

Requirements

• Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
• Experience in apartment turnovers
• Adhere all to safe work practices
• HVAC and CFC certifications preferred
• Ability to work independently and professionally
• Excellent organizational, communication and customer service skills
• Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
• Maintain a valid driver's license and reliable transportation
• Must have own hand tools
• Bilingual in English and Spanish a plus

Our exceptional benefits package

• Medical, dental and vision insurance
• Paid holidays
• Vacation/sick leave
• 401(K) retirement savings plan
• Life insurance
• Overtime pay
• Annual bonuses
• Rent discount
• Training

Pre-employment requirements

Criminal background check

Kay Apartment Communities is an Equal Opportunity Employer