SPA Associate

Job Description

Job Description

Benefits:

• commission
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Schedule / Expected Work Hours:

• Ability to work flexible hours, including evenings, weekends, holidays.

What You’ll Get

• Base pay $17 - $19/hr based on experience and skill level.
• Uncapped commission structure, earn as much as you work!
• BONUS PERK - We pay out on enhancements!
• Employee Discounts
• Complimentary Massages
• Growth opportunities within The NOW Massage network.

What You’ll Do

• Drive Sales: Consistently meet and exceed monthly membership and retail goals through expert product knowledge, confident communication, and closing skills.
• Deliver Exceptional Guest Service: Greet every guest warmly, educate them on services, enhancements, and membership benefits, and ensure a smooth, enjoyable visit.
• Create Loyal Members: Build strong relationships that turn first-time guests into lifelong members through tailored recommendations and follow-up.
• Manage the Front Desk: Handle appointment booking, payment processing, and accurate records in our booking system.
• Promote the Brand: Share our mission, services, and offerings in a way that excites guests and inspires them to commit to their wellness journey.

What We’re Looking For

• Sales Rockstar: Minimum 1–2 years of sales experience (hospitality, retail, fitness, or wellness industry preferred).
• Goal-Oriented Achiever: Thrives in meeting and exceeding personal and team targets.
• People Connector: Outstanding communication and relationship-building skills.
• Professional & Polished: Reliable, detail-oriented, and able to multitask in a fast-paced environment.
• Spa Enthusiast: Passionate about health, wellness, and self-care.

Ready to join a growing, dynamic team and take your sales career to the next level?

Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

Company Purpose/Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. 

Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.