Sales Coordinator

About the Company Marmon/Keystone is part of Marmon Holdings, a Berkshire Hathaway company with a 100‑year legacy in metals distribution and over 20 locations across North America. About the Role The Sales Coordinator provides day‑to‑day sales support, handling customer inquiries, order entry, updates, and pricing maintenance while coordinating with internal teams to ensure accurate and timely service. Responsibilities Handle customer inquiries, order requests, and information requests promptly and professionally Enter, review, and maintain customer orders in company systems Coordinate customer order activity (changes, cancellations, acknowledgements, shipment updates, ASNs, PODs, and related documents) Expedite orders and follow up with internal departments, suppliers, processors, and vendors as needed Manage daily email and phone communication with customers and sales staff Maintain accurate customer contact information, pricing updates, and sales tools Assist with customer portals, scorecards, forecasts, and account‑specific requirements Coordinate with Credit, Procurement, Operations, and other departments to resolve customer issues Assist with RMA, RA, PPAP, and other quality‑related processes as needed Identify process gaps, communication issues, or inefficiencies that may impact satisfaction or profitability Learn sales, procurement, and demand‑forecasting processes; read prints and understand customer documentation Support overflow work, reporting, and administrative tasks with management and sales staff Participate in training and development to build industry, product, and system knowledge Occasional travel to customers, suppliers, or vendors may be required Qualifications High school diploma or equivalent required; bachelor’s degree in business management, marketing, supply chain, or related field preferred Prior customer service, administrative, or sales support experience preferred Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to manage multiple priorities in a fast‑paced environment Comfortable learning web‑based systems, customer portals, and internal applications Proficiency in Microsoft Office, particularly Excel Strong follow‑up skills and willingness to take ownership of tasks Basic math skills and ability to review information for accuracy Positive attitude, professional demeanor, and eagerness to learn Prior sales or metals industry experience helpful, but not required Compensation & Benefits Pay Range: $40,000.00 – $60,000.00 per year. Benefits may include medical, dental, vision, 401(k) matching, and other standard benefits. EEO Statement We are an equal‑opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. Work Authorization Candidate must be authorized to work in the United States for any employer. Sponsorship for work authorization is not available. #J-18808-Ljbffr