Host/Hostess

Host/Hostess

Follow your passion all the way to paradise at TradeWinds Resort, a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.

TradeWinds Island Resorts offers guests a wide range of food service options in many different food and beverage outlets. We are currently seeking a Host/Hostess to be responsible for greeting guests promptly and enhancing their dining experience.

Responsibilities

• Greet and seat guests at appropriate tables in a timely manner.
• Be attentive of guests' needs assist in providing a pleasant dining experience.
• Know how to properly take reservations for outlets.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Assist servers and cashiers in the servicing of guests as needed.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma and/or experience in a hotel or a related field preferred.
• Experience in open table or any other reservation systems experience preferred.
• Flexible and long hours sometimes required.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain a friendly and warm demeanor at all times.
• Must have open availability, including evenings, weekends and holidays, as they are our busiest times.