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Treatment Coordinator

$24 - $28 per hour

Passion-Dental-

  • Location 5 MOUNT ROYAL AVE STE 300,Marlborough, MA, 01752-1900,United States
  • Base Pay $24.00 - $28.00 / Hour
  • Job Category Dental, Treatment
  • Employee Type FT Non-Exempt
  • Manage Others No
Description

Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at CFDB MANCHESTER .

As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities
  • Present and explain treatment plans recommended by doctors
  • Educate patients on treatment options, insurance benefits, and financial arrangements
  • Coordinate scheduling for restorative, specialty, and follow-up treatment
  • Verify insurance benefits and assist patients with understanding coverage
  • Support treatment acceptance through clear communication and patient education
  • Follow up with patients regarding outstanding treatment needs
  • Collaborate closely with doctors, hygienists, and front office team members
  • Maintain accurate patient records and documentation
  • Help create a positive and welcoming patient experience
  • Support office goals related to patient retention and treatment completion
Why Join Passion Dental?
  • Supportive team environment
  • Growth opportunities within a leading dental organization
  • Competitive compensation
  • Opportunities for professional development and advancement
Qualifications
  • Minimum 2 years of dental experience preferred
  • Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
  • Strong understanding of dental insurance and treatment planning
  • Excellent communication and customer service skills
  • Ability to explain treatment and financial options in a professional, compassionate manner
  • Strong organizational and multitasking abilities
  • Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
  • Positive attitude and team-oriented mindset
  • Commitment to providing exceptional patient care
Preferred Qualifications
  • Experience presenting treatment plans and financial arrangements
  • Knowledge of PPO, Medicaid, and fee-for-service insurance plans
  • Bilingual candidates encouraged to apply

Physical Job Demands:

  • Ability to lift up to 50Lbs.
  • Ability to sit for up to 8 hours daily.
  • Repetitive hand motions up to 8 hours per day.
Summary

Passion Dental is seeking a Treatment Coordinator for our CFDB MANCHESTER location. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.

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Vacancy posted 1 day ago
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