Treatment Coordinator
$24 - $28 per hourPassion-Dental-
- Location 5 MOUNT ROYAL AVE STE 300,Marlborough, MA, 01752-1900,United States
- Base Pay $24.00 - $28.00 / Hour
- Job Category Dental, Treatment
- Employee Type FT Non-Exempt
- Manage Others No
Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at CFDB MANCHESTER .
As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.
Responsibilities
- Present and explain treatment plans recommended by doctors
- Educate patients on treatment options, insurance benefits, and financial arrangements
- Coordinate scheduling for restorative, specialty, and follow-up treatment
- Verify insurance benefits and assist patients with understanding coverage
- Support treatment acceptance through clear communication and patient education
- Follow up with patients regarding outstanding treatment needs
- Collaborate closely with doctors, hygienists, and front office team members
- Maintain accurate patient records and documentation
- Help create a positive and welcoming patient experience
- Support office goals related to patient retention and treatment completion
Why Join Passion Dental?
- Supportive team environment
- Growth opportunities within a leading dental organization
- Competitive compensation
- Opportunities for professional development and advancement
Qualifications
- Minimum 2 years of dental experience preferred
- Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
- Strong understanding of dental insurance and treatment planning
- Excellent communication and customer service skills
- Ability to explain treatment and financial options in a professional, compassionate manner
- Strong organizational and multitasking abilities
- Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
- Positive attitude and team-oriented mindset
- Commitment to providing exceptional patient care
Preferred Qualifications
- Experience presenting treatment plans and financial arrangements
- Knowledge of PPO, Medicaid, and fee-for-service insurance plans
- Bilingual candidates encouraged to apply
Physical Job Demands:
- Ability to lift up to 50Lbs.
- Ability to sit for up to 8 hours daily.
- Repetitive hand motions up to 8 hours per day.
Summary
Passion Dental is seeking a Treatment Coordinator for our CFDB MANCHESTER location. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.
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