Computer Systems Analyst II

Job DescriptionEverforth ECS is seeking a Computer Systems Analyst (up to level II) to work onsite in Memphis, TN on our US Postal Service AGT Data Analytics support team.As a Senior Computer Systems Analyst, you will be responsible for analyzing and improving computer systems and processes within the organization. You will work closely with IT and business teams to identify system requirements, design solutions, and implement enhancements. Your role will involve troubleshooting complex issues, ensuring system security, and optimizing performance to support the organization’s goals.Note: This position requires a Public Trust background investigation. This entails an in-depth background check & either US Citizenship or Permanent Resident (Green Card) status.Primary Responsibilities -Phone/Email SupportQA Testing – including automation testing (ALM)Provide reporting, guidance, testing, troubleshooting and document maintenanceWrite and optimize SQL queries to extract, transform and validate dataLiaison between customers and development teamData visualization of dashboards and report creationConduct Analysis of data - Validation of data qualityFacilitate application accessSOP and Job Aid updates for field and internal usersSupport customer issues for additional applications under PostalSupport continuous improvement of Postal InitiativesJob RequirementsExcellent communication - written and verbalTroubleshooting/Creative problem solver, Team-orientedMS OFFICE Applications (advanced Excel, Access database experience),Advanced SQL coding/database experienceJob DetailsJob Type: Full-timeCategory: Project, Program & Product Management (PMO)Salaried: Salaried