Technical Services Engineer (Durham)

This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Summary

Ready to make a meaningful impact on the reliability and performance of critical pharmaceutical operations? As a Technical Services Engineer at Novartis, you will play a key role in ensuring our facilities, equipment, and utilities operate at the highest standards of safety, quality, and efficiency. Working in a dynamic manufacturing environment, you'll lead engineering improvements, drive equipment reliability, support capital projects, and help deliver innovative medicines to patients around the world. This is an exciting opportunity to combine technical expertise, problem-solving, and continuous improvement while collaborating with cross-functional teams to shape the future of healthcare.

About the Role

Location:

• This position will be located in Morrisville, NC and will be an onsite role.
• Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Key Responsibilities:

• Lead maintenance and calibration programs to ensure equipment reliability, compliance, and operational performance.
• Coordinate planned maintenance activities and provide technical support to maintenance technicians.
• Manage engineering change controls, technical documentation, and asset lifecycle activities.
• Drive continuous improvement initiatives focused on efficiency, reliability, sustainability, and productivity.
• Investigate equipment issues, conduct root cause analyses, and implement effective corrective actions.
• Support internal and external audits while maintaining inspection-ready engineering systems.
• Lead or contribute to capital projects, including equipment installation, commissioning, and handover.
• Develop maintenance strategies, spare parts plans, and key performance indicators for critical assets.
• Support qualification and requalification activities, ensuring validated and compliant operations.
• Collaborate across functions to enhance technical services, utilities, infrastructure, and site performance.

Essential Requirements:

• Bachelor's degree in Engineering or an equivalent technical discipline.
• 5+ years of experience in pharmaceutical engineering, technical services, maintenance, manufacturing operations, or a related technical environment.
• Strong knowledge of equipment maintenance, calibration, and asset reliability principles.
• Experience leading root cause investigations and implementing corrective and preventive actions.
• Demonstrated ability to manage engineering changes, technical documentation, and compliance requirements.
• Proven project management skills with experience supporting equipment or facility improvement initiatives.
• Strong analytical, problem-solving, and cross-functional collaboration capabilities.
• Fluent English communication skills, both written and verbal.

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $98,700 and $183,300 annually

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

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Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.
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EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility & Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call View phone number on apply.placed-app.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.