Network Engineer

Network Engineer

DataVox is seeking a talented Network Engineer to join our mid-market department in Houston!

T he position will require daily attendance at our Houston location (This is not a remote position).

Sponsorship for this role is not available.

Before learning more about the position let us tell you a bit more about who we are! DataVox has been serving the Houston and Dallas-Fort Worth area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions Network Security Data Center & Network Technologies IT Support Services Network Cabling Phone Systems & Physical Security. We are committed to being the best technological partner and ensure the highest level of expertise and quality service by having people like you on our team.

Benefits that Support You and Your Family

DataVox offers a comprehensive and competitive benefits package designed to support you at every stage of life:

• Health Dental & Vision Insurance
• Company-Paid Life Insurance & Long-Term Disability Insurance
• Matching 401(k) and Roth Retirement Plans
• Sponsored 529 College Savings Plan
• Professional Development Reimbursement
• Paid Vacation Sick Time & Company Holidays
• Mileage & Phone Reimbursement
• Annual Health & Wellness Fairs
• Sustainable Business Practices

A Culture That Brings People Together

At DataVox our culture is rooted in connection collaboration and a deep sense of community. We believe in recognizing our people investing in their growth and creating meaningful moments throughout the year. Heres just a glimpse of what makes our workplace special:

• An Encouraging Environment centered on upskilling and career growth
• Team & Company Events (Virtual & In-Person) like ice cream socials tailgate events Astros and Rangers watch parties and many other events throughout the year.
• Employee Appreciation Days & Holiday Celebrations recognizing the value of every team member with employee spotlights and celebrating the small things (like national carrot cake day!)
• A Dedicated Employee Engagement Committee focusing on fostering community through internal events appreciation drives and local nonprofit support
• Endless Opportunities to Connect from themed days to collaborative initiatives we encourage everyone to get involved and make their mark

At DataVox were not just coworkers were a team that lifts each other up and grows stronger together.

What Youll Do:

This position involves planning implementation and support of LAN/WAN and wireless related technologies. The engineer will be working with multiple clients and will provide technical leadership in a LAN/WAN network and day-to-day network technical support involving customers. Must have 3 yearsof experience working with Enterprise-Grade Network Infrastructure and other technologies in a corporate environment.

• Operations level involvement in planning implementing and supporting network solutions for existing and new clients
• Provide excellent customer support to existing and potential customers
• Primary engineer in the diagnosis triage and resolution of network related incidents
• Assist during LAN/WAN related projects & service incidents.
• Communicating with vendors on network requirements & troubleshooting efforts
• Document track and monitor network related problems to ensure a timely resolution
• Provide proactive maintenance & documentation upkeep of network infrastructure
• Continue to train and develop knowledge and skills of new technologies processes and systems
• Maintain and update necessary technical certification requirements for DataVox
• Ability to work on flexible work hours to accommodate after-hour upgrades & emergencies of customer networks

What You Need:

• 3 years of experience in similar role; experience with voice solutions is a plus
• Firm understanding of network fundamentals LAN/WAN technologies network infrastructure services (DNS DHCP Radius Syslog) -- both from a proactive & reactive perspective
• Knowledge of VPN technologies (L2L Remote VPN PPTP Client VPN)
• Knowledge of Radius and TACACS
• Knowledge of Sniffer traces and Interpretation
• Working Experience with Routing Protocols (OSPF EIGRP BGP multicast)
• Working Experience with WAN technologies (MEtroE VPLS PTP links and MPLS)
• Understanding QOS technologies (L2 QOS L3 QOS LLQ CBWFQ Policing Traffic Shaping etc.)
• Working knowledge of server endpoint and telephony technologies
• Good project management capability to manage multi-tasking network projects and prioritize the tasks in an efficient manner to meet and exceed customer goals
• Ability to prepare documentation with Microsoft Visio
• Be a good team player with a high degree of self-motivation passion to collaborate as a team working towards a common goal
• Strong aptitude for learning new technologies and understanding how to utilize them in a customers environment
• Excellent interpersonal communication and customer service skills
• Excellent written and verbal communication skills
• Certification ACIS 7720; CCNA

Are you excited and ready to join the team Scroll down and apply!

Physical Demands:

Work involves standing talking hearing using hands to finger handle feel or operate objects tools or controls and reaching with hands and arms. The employee is frequently required to walk sit climb balance stand stoop kneel drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push pull lift and/or carry up to 50 pounds and occasionally push pull lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

DataVox Inc. is an equal opportunity employer.

Required Experience:

IC