CNC Sinker EDM Service Engineer (Mitsubishi Systems)

Job Description

Job Description

Step into a Day on the Road

You wake up in a new city, grab your toolkit, and head straight to a customer site. By mid-morning, you’re deep into diagnostics on a Mitsubishi Sinker EDM, tracing faults across electrical and mechanical systems. After lunch, you’re rebuilding a subassembly, validating with measurements, and closing the loop with clear documentation. Before the day ends, you’re on the phone helping another customer troubleshoot remotely. That’s a typical day as our CNC Sinker EDM Service Engineer.

Role Overview

In this customer-facing role, you’ll apply advanced mechanical and electrical know-how to troubleshoot, repair, modify, and test Mitsubishi machining products. This position travels 100% of the time, Monday–Friday. Travel is primarily across the United States, with occasional international assignments. Support is delivered on-site at customer facilities and, when appropriate, via telephone. We invest in training and long-term growth, and we’re proud of our employee longevity and exceptional customer retention.

What You’ll Tackle

• Visit customer locations to diagnose complex issues and complete on-site repairs.
• Disassemble, rebuild, and align mechanical and electrical machine components as needed.
• Provide remote troubleshooting and technical guidance by phone.
• Communicate clearly and professionally with customers at every step.
• Interpret schematics and block diagrams to analyze root causes and resolve faults.
• Capture detailed records of problems found, corrective actions, and parts used.
• Perform other duties as assigned.

Qualifications

• Working knowledge of mechanical drawings and wiring diagrams.
• Familiarity with CNC programming (G-code/M-code) is a plus.
• Comfort using Windows-based computers and common software tools.
• Strong written and verbal communication; thrives in a fast-paced, team-driven setting.
• Extensive travel required; valid driver’s license required.

Education & Experience

• Two-year Electronic or Technical degree, or equivalent hands-on experience.
• Proficiency with electrical measurement and inspection tools (voltmeter, oscilloscope, and related test equipment).
• Demonstrated experience troubleshooting and repairing mechanical systems.
• Skilled with precision mechanical metrology (dial indicators, micrometers, calipers).

Working Conditions

The job is primarily indoors but may involve exposure to changing weather (heat, cold, wind, rain, sun). You’ll work near moving mechanical equipment with moderate to loud noise. Expect significant driving and overtime. You must be able to operate a motor vehicle and possess a valid driver’s license.

Physical Requirements

Frequent bending at the waist, upper-body twisting, standing, speaking, hearing, and kneeling. Repetitive hand use including squeezing, keyboarding, and crouching. Frequent lifting/carrying of 1–10 lbs, recurrent lifting of 11–20 lbs, and occasional lifting/carrying of 21–50+ lbs. Constant pushing/pulling of 1–50 lbs and infrequent pushing/pulling over 50 lbs with handcarts or other wheeled aids. Strong visual and color acuity are essential.

Proficiencies We Value

• Equipment Troubleshooting
• Electrical Schematics
• Electrical Troubleshooting Skills
• Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Pneumatics Experience
• Hydraulics Experience
• CNC Machine Repair
• Electrical Troubleshooting
• Electrical Repair
• G-Code
• Tolerance Analysis
• Electrical / Electronic Systems
• High Voltage Systems
• Pneumatics Troubleshooting
• M-Code
• Field Service Readiness
• Precision Measurement & Hand Metrology
• Advanced Inspection & Gauge Measurement
• Hydraulic Systems & Components
• Mechanical Systems & Component Repair
• Spindle Maintenance & Repair
• Electrical Schematic Reading

Accessibility & Equal Opportunity

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.