PRN Receptionist - Abe's Place

Job Description

Job Description

Description:

Gateway Rehab has a wonderful opportunity for a PRN Receptionist who provides administrative and front desk support for our Inpatient Residential Programs at our Center Township, PA facility. This position receives frequent supervision and instruction.

Responsibilities

• Provides information to patients, families, physicians, and visitors regarding Gateway Rehab and its programs.
• Greets patients and family/friends as they are coming in to begin the admissions process.
• Copies photo ID, insurance card, and prescription card of all new admissions if available.
• Coordinates scheduled appointments with the Admissions Department.
• Serves as communication liaison during emergencies.
• Performs routine administrative assistant duties; types any memos, forms, letters, etc. as needed.
• Accurately distributes patient belongings that have been dropped off at the front desk, as necessary.
• Manages multiple tasks simultaneously while maintaining a calm and professional demeanor.
• Manages stressful situations and maintains composure during high-pressure scenarios.
• Ensures the waiting area is clean and comfortable.
• Performs all other duties as assigned.
• Attends mandatory GRC training and in-services.

Knowledge, Skills, and Abilities

• Proficient use of computers.
• Excellent communication skills and telephone etiquette.
• Ability to communicate effectively and pleasantly.
• Ability to use a keyboard.
• Good typing skills.

• High school diploma or equivalent required; some college preferred.
• Knowledge of 12-step programs and/or addictions preferred.

Additional Requirements

• Pass PA Criminal Background Check
• Obtain PA Child Abuse and FBI Fingerprinting Clearances
• Pass Drug Screen
• 2-Step TB Test

Work Conditions

• Substance Use Disorder Treatment Center
• Office-based

GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.