Clinic Receptionist

Job Title

Qualifications

Education

High school graduate or equivalent

Experience/Skills

One year experience in office or hospital setting

Experience with billing and insurance

Ability to communicate effectively both verbally and in written reports

Required Licenses/Certifications

N/A

Working Conditions

Clean, well-lighted working environment

Routine Responsibilities

Behavioral Expectations

Consistently complies with established Behavioral Expectations

Essential Functions

Registers all patients, gives new patients medical forms to complete

Verifies patient demographic, employment and insurance information

Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager

Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients

Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members

Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits

Maintains a good working relationship with office/clinic staff members and providers

Performs other duties as assigned.

Full time/Day shift 80 hours/Biweekly