Senior Commercial Loan Administrator

Senior Commercial Loan Administrator

Cornerstone Capital Bancorp, Inc., headquartered in Houston, is a Texas-based financial services company dedicated to helping families, businesses, and communities thrive. Through its primary subsidiary, Cornerstone Capital Bank, the organization operates a community and business banking franchise alongside a premier national home lending, servicing, and home insurance platform-based financial services company dedicated to helping families, businesses, and communities thrive.

Guided by a core Mission, Vision and Convictions statement, Cornerstone operates 17 full-service banking locations across major Texas markets and more than 150 mortgage offices nationwide. The company has served nearly 700,000 customers through its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Supported by 1,600 team members, Cornerstone is consistently recognized as a Fortune-certified Great Place to Work® and a Top Workplace.

Formed through the combination of Cornerstone Home Lending and The Roscoe State Bank, Cornerstone brings more than a century of experience and is the highest-capitalized new bank in Texas history.

Who we are looking for:

As the Sr Commercial Loan Assistant in our Commercial Lending Group, you will manage and collaborate with the loan portfolio managers and loan officers within the Energy and C&I lines of business. A Sr Commercial Loan Assistant is responsible for managing and performing key activities related to booking loans, interpreting loan documents, loan accounting, and loan servicing. Your responsibilities will center around supporting the team, managing client documentation, ensuring loan information accuracy in our system, assisting with loan closings and loan document monitoring, ongoing customer assistance, and interacting with stakeholders. You will use your deep understanding of loan servicing and lending services to make impactful decisions affecting operations and assisting customers. The candidate must be a team player, detail oriented, and provide exceptional customer service.

What you'll do:

• Communicate the execution of and distribution of loan documents to Loan Operations team for closing/funding Energy and C&I loans
• Responsible for communicating with Lending team (loan officers, portfolio managers) to gather and collect all necessary documentation for new loan closings and modifications
• Compile documentation of closing costs, including 3rd party invoices, flood, attorney fees and bank origination fees
• Significant understanding of loan documentation for reviewing entity and KYC documents for accuracy and uploading documents into nCino for file retention
• Build relationship profiles in nCino and assist in collateral, borrower and guarantor set up
• Work closely with Lending team to ensure all requirements for closing are met (closing checklist, KYC documents, Funding & Authorization forms, wiring instructions, funds flow, boarding data)
• Collect from clients and Agent banks reporting and loan documentation. Upload and file reporting items, loan documents and KYC documents into nCino
• Assist PMs in coordinating follow up with clients, title company, and/or attorney for missing loan documentation, yearly and quarterly financial statements, and other reporting items as necessary
• Effective file maintenance to resolve exceptions or any other documentation deficiencies, along with actively managing outstanding exception items for compliance with credit policy. Monitor exception reports to clear exceptions in a timely manner
• Maintain the accuracy of our core system and proactively address and correct/input any loan account changes in nCino (modified borrower/guarantor, loan amounts, paydowns and fundings, MCRs,loan servicing, troubleshooting, etc)
• Work closely with the relationship managers and portfolio managers to assist in collecting financial data and client phone/email communication to better manage the overall client relationship. Other client-related services include wires, draw requests, billing inconsistencies and other general loan-related questions or concerns that arise
• Responsible for monitoring reports such as past due, paid off loans, and maturing loan lists to assist and proactively inform the lending team of potential or pending issues, along with providing support to minimize administrative gaps
• Review all loan packages, including proper approval authority, entity documentation, promissory notes, security instruments, loan agreements, lien instruments, title commitments, appraisals, contracts, UCC searches, insurance policies, surveys, and environmental reports
• Review customer loan files for appropriate customer verification as required by Bank policy; adhere to BSA/AML requirements and bank policy
• Order Flood, Environmental Reports, Appraisals, and any other applicable documents
• Complete the OFAC status and identification verification requirements for each principal and guarantor
• Review various borrowing entity structures to ascertain the ownership percentages to complete the Certificate of Beneficial Ownership form
• Perform other duties and responsibilities as assigned

What you'll need to be successful:

• This position requires 5-10 years of commercial lending experience, including processing, closing, perfecting liens, etc.
• Preferred Software experience in nCino/Salesforce and Finastra.
• Commercial lending experience required, including processing, closing, perfecting liens, etc.
• Ability to establish and maintain positive working relationships
• Superior oral and written communication skills, ability to interface with all levels of employees and management
• A strong commitment to customer service and the ability to work quickly and accurately under constant deadlines
• Ability to independently identify resolutions to documentation and/or deadline issues
• Strong attention to detail and possess strong problem-solving skills
• Strong computer and technology-related skills
• Proficient using Microsoft Office Suite (Word, Excel, Outlook, etc.)
• High School Diploma / GED Required

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.