Case Manager

Case Manager - Assisted Living Program Oneida Center for Rehabilitation and Nursing is actively seeking a Case Manager for our Assisted Living Facility in Utica, NY. The ideal candidate will have good communication skills and a pleasant demeanor! Duties Include Will act as a liaison between our Residents and the Director of Case Management Address Resident concerns, which may include roommate issues, room changes, behavioral problems, etc. Help all new Residents in orienting to the Assisted Living Program Assist Residents in obtaining SSI/SSD benefits and Access-A-Ride applications & services Coordinate medical appointments; including scheduling transportation, insurance eligibility, etc. Assist with the documentation necessary for re-admissions from hospitalization or rehabilitation Maintain organized incident reports and proper documentation as necessary Order durable medical equipment based on physician orders Collaborate with the finance office to assist with Medicaid recertification or SSA concerns Ensure completion of Mental Health evaluations and coordination of services as needed Act as a resident spokesperson when necessary Requirements Work experience in human services, social services or other related fields strongly preferred Proficiency in computer programs such as MS Office & MS Excel Strong work ethic, intense drive, and initiative for quality customer service Excellent written & oral communication skills and great problem‑solving skills Superior administrative and organizational skills with the ability to prioritize Position requires multitasking and efficient time management skills Exceptional interpersonal & leadership skills are required! Location Utica, NY About us Oneida Center for Rehabilitation and Healthcare is a 120‑bed rehabilitation and skilled nursing facility located in Utica, New York. Our pledge to the community, our residents and staff is to provide post‑acute care in a manner that sets the standard of excellence and strives to meet and/or exceed the expectations of our residents, staff, and all we come in contact with. Services at Oneida Center include Skilled Nursing, Respite, Hospice, and Post‑acute Rehabilitation and are affiliated with an Assisted Living Program and Adult Day Care. We endeavor to embrace our residents in times of crisis and assist them to leave and/or live here with a sense of well‑being, individuality, and independence. #J-18808-Ljbffr