Fatherhood Outreach Specialist 3

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise composed of various agencies and entities with a common goal to improve the lives of Georgias more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Agency:

Department of Human Services

Job Requisition ID:

Shift:

Compensation Details:

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgias most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency independence and protect Georgias vulnerable children and adults.

Start your career in public DHS Division ofChild SupportServices (DCSS) is seekingcandidates to fillthe positionof Fatherhood Outreach Specialist 3 this position will report to the Fatherhood Supervisor.

This position is located in Griffin GA (Spalding County)

What we offer. Enjoy a generous benefits package that includes unique training opportunities employee retirement plan: 401(k) plan and 457 plan 13 paid holidays vacation & sick leave medical dental vision long/short-term care life insurance and employee discount programs; in addition to telework opportunities depending upon the position(s).

Under broad supervision establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal judicial and public organizations. Conducts administrative hearings. May serve as lead worker.

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the childs life.

Role and Responsibilities:

• Establishes child support obligations and ensures that such obligations are met.
• Coordinates child support activities with legal judicial and public organizations and conducts administrative hearings.
• Communicates with clients and other constituents via telephone email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Supervises other case managers or serves as a team leader as required.
• Performs other professional responsibilities as assigned by supervisor

Core Competencies:

• Exceptional critical thinking skills good judgement and decision-making abilities to monitor and manage a caseload to ensure that child support obligations are met
• Ability to use customer service skills to include active listening and negotiation ability
• Excellent oral written presentation and interpersonal skills
• Strong proficiency in the use of Microsoft Office Suite and/or standard

Preferred Skills/Qualifications

Preference will be given to candidates who in addition to meeting the minimum qualifications demonstrate some or all of the following skills/experience:

• Experience working with state local or federal government
• Work experience involving mentoring and coaching

• Ability to work independently

-and-

Bachelors degree from an accredited college or university and one (1) year of relevant experience (such as human services or legal services case management work experience)

-or-

High School diploma or GED and three (3) years relevant experience (such as human services or legal services case management work experience)

-or-

Two (2) years experience at the lower-level Child Support Services Agent 2 (SST061) or position equivalent

Additional Information:

For more detailed information about the Georgia Department Human Services visit

Employment Information:

• DHS is an equal opportunity employer.

• Current state employees are subject to State Personnel Board (SPB) Rulesregardingsalary.

• If yourequireaccommodations under the Americans with Disabilities Act (ADA) email the request by the closing date of this announcement to: .

• The candidate selected for this position may be subject to pre-employment drug screening education verification reference motor vehicle records and criminal background checks.

• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).

• DHS will contact educational institutions to verify degree(s) diploma licensure etc.

• As an employee of DHSin the event ofan identified emergency you may berequired as a term and condition of employment toassistin meeting the emergency responsibilities of the department.

Due to the volume of applications received we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has beenidentified.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Required Experience:

IC