Patient Service Representative I
Berger Health System
- # Patient Service Representative IApply: WORK AT HOME - OHIO: BLOM ADMINISTRATIVE CAMPUS: Full time: Posted Today: JR153225**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.**Job Description Summary:**The Patient Service Representative I role may be the initial point of contact for patients, physicians, and the public at large. This position provides exceptional public relations/customer service during encounters with patients, families, visitors and Ohio Health physicians and associates. The primary responsibilities are scheduling/registration or patient billing follow up, and identify and execute a plan meeting the needs of the caller.**Responsibilities And Duties:**The Patient Service Representative I may be expected to perform any of the following and other duties as assigned: Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates Accept inbound calls within a specific response-to-call timeframe following customer service standards at all time Makes outbound calls with according to the standard work and following customer service standards. Accurately identifies patient in the EMR system. Adhere to the department Standard Work Obtains and enters accurate patient demographic and financial information while maintaining patient confidentiality Uses critical thinking skills to make decisions, resolve issues, or escalate concerns Verifies insurance eligibility using online eligibility system, payer websites or by phone call Processes faxes and transcribes information into the system’s EMR. Follow protocols for directly contacting the care centers regarding urgent patient requests and ensure timely follow up Schedules outpatients appointments Generates, prints, and provides patient estimates utilizing price estimator products Inform patient of any outstanding balance, collect balance and co-payment or provide financial assistance information Answers questions or concerns regarding insurance residuals and self-pay accounts Uses knowledge of CPT codes to accurately select codes from clinical descriptions Identifies and/or determines patient Out of Network acceptance into the organization Explains billing procedures, hospital policies and provides appropriate literature and documentation Update/notate all accounts using appropriate standard work Reviews insurance information and determines need for referrals and/or financial counseling. Educates patients on MyChart, including activation Adhere to policy and procedures Participate in and contribute to development of Lean processes. Complies with all organizational, state and federal laws and regulations related to patient privacy and confidentiality (ie. PHI, HIPAA, etc.) Work collectively in a professional manner Confirms physician's orders/visit purpose Verifies multidisciplinary patient schedules for Outpatient visits to expedite patient processing Obtains Release of Information authorization from patients to release medical records Uses conflict resolution skills and service recovery to handle customer service concerns Resolve patient complaints and concerns and, if unable to resolve, escalate appropriately Provides information to physician offices and other hospital departments when needed**Minimum Qualifications:**High School or GED (Required)**Additional Job Description:**Typing of 40 wpm, excellent communication, organization, and basic computer skills.KIND and LENGTH of EXPERIENCE1-2 years of previous experience in the service industry with a focus on delivering exceptional customer service or1-2 years previous experience in a Medical Office setting or1-2 years previous experience in a Call Center or1-2 years previous experience in Collections**Work Shift:**Day**Scheduled Weekly Hours :**40**Department**Patient Contact CenterJoin us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment **Remote Work Disclaimer:**Positions marked as remote are only eligible for work from **Ohio**.### About UsWE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day.OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision ̶ to be an organization \"where people want to work.\" Apply now and work together with us to improve the health of those we serve.
- J-18808-Ljbffr Berger Health System
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Patient Service Representative I in Brooklyn, NY vacancy
$18 - $31.89 per hour
...travel to other locations based upon business needs. Compensation Range : $18-$31.89/hr (Dependent on Experience) The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions...SuggestedWork at officeUS Oncology
Brooklyn, NY1 day ago- ...accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Responsible for the interviewing of...SuggestedMinimum wageLocal areaFlexible hoursShift work
Providence-Swedish-
Brooklyn, NY2 days ago - ...vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their... ...Plan match Summary: The Patient Service Representative (PSR) is responsible for providing excellent...SuggestedFull timeTemporary workWork at officeLocal areaMonday to Friday
Hunter Health Clinic
Brooklyn, NY19 hours ago $20 - $23 per hour
## Patient Service RepresentativeApply: Falls Church, VA: Virginia: Part time: Posted Today: R20262356The responsibilities of this job include, but are not limited to, the following:* Assisting patients using the kiosk prior to registration.* Escorting patients in need...SuggestedPart timeWork at officeShift workWeekend workPatient First
Brooklyn, NY2 days ago$18.13 - $22.02 per hour
## Patient Service Representative - Urgent CareApply: Westfield, NJ: Full time: Posted Today: R54307# **About Our Company**We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty...SuggestedDaily paidFull timeWork at officeSummit Health Management
Brooklyn, NY2 days ago- ...Summary/Objective : Responsible for greeting patients, providing and updating information,... ...of 1 year experience in customer service setting, preferably six months of experience... ...physical demands described here are representative of those that must be met by an employee...Full timeWork at officeMonday to Friday
JWM Neurology
Brooklyn, NY2 days ago $17.66 - $23.74 per hour
...About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health... ...primary care services in under-served areas. Job Title: Patient Services Representative Department: Case Management Reports to: Center Manager Benefits...Temporary workLocal areaPiedmont Health Services, Inc.
Brooklyn, NY2 days ago- ...Patient Services RepresentativeThe **Patient Services Representative (PSR)** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational...Work at officeLocal area
Nutex Health Inc
Brooklyn, NY2 days ago $17 - $26 per hour
...Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology... ...better healthcare experience. When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who...Hourly payWork at officeImmediate startHmixray
Brooklyn, NY4 days ago$18 - $19 per hour
...reimbursement, tuition costs, and text books. Overview: The Patient Service Rep is an integral part of the Primary Care team. This... ...is accurately completed and documented. The Patient Service Representative assists providers and patients with scheduling of follow up...Local areaImmediate startWeekend workAfternoon shiftHousing Works
Brooklyn, NY4 days ago- # Patient Service RepresentativeParkersburg, WVApplyShare on:Facebook |Twitter |LinkedIn## Overview## Join the Team at Valley Smiles Orthodontics... ...is seeking a friendly, customer-focused **Patient Service Representative** to join our team in **Parkersburg, WV**!Are you...Minimum wageFull timeMonday to ThursdayFlexible hours
Valley Smiles Orthodontics
Brooklyn, NY4 days ago $16.1 - $25.1 per hour
...alternative application process. Full Time East Syracuse, NY, US Salary Range: $16.10 To $25.10 Hourly We are looking for a Patient Service Representative to join our team! We're looking for an outgoing, welcoming Patient Service Representative to be the first face our...Hourly payFull timeWork at officeNyspineandwellness
Brooklyn, NY1 day ago- ...Purpose: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a casual Patient Services Representative to support various Rehabilitation Institute offices, including coverage at Saxonburg, Sarver, Lower Burrell...Casual workWork at officeMonday to FridayShift workAfternoon shift
UPMC
Brooklyn, NY1 day ago $15.1 - $22.7 per hour
## Patient Service RepresentativeApplylocations: Wheatontime type: Full timeposted on: Posted Todayjob requisition id: JR118812At Duly... ...and outcomes for every patient we serve.**Patient Service Representative- Wheaton**Full Time Clinic Hours:Monday and Tuesday 8am-8pmWednesday...Full timeWork at officeImmediate startShift workDuly Health and Care
Brooklyn, NY13 hours ago- ...Under general supervision, the Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. Individuals in this role collect and validate patient insurance...
i-cco
Brooklyn, NY1 day ago $19 per hour
...Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the...Hourly payStrive Physical Therapy & Sports Rehabilitation
Astoria, NY19 hours ago- ...Job ID: R-57954 Job Type: Full time Site Location: The Kearney Clinic Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience...Full time
The University of Kansas Hospital
Brooklyn, NY2 days ago $17.66 - $23.74 per hour
...About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health... ...primary care services in under-served areas. Job Title: Patient Services Representative (Medical & Dental) Department: Case Management Reports to...Temporary workLocal areaPiedmont Health Services, Inc.
Brooklyn, NY1 day ago$22.88 - $32.08 per hour
...If that sounds like an organization you want to be a part of, we would love to have you. ROLE OVERVIEW and PURPOSE: The Patient Services Representative provides front office support to ensure efficient patient access, scheduling coordination, and excellent patient...Hourly payFlexible hoursNhcare
Brooklyn, NY19 hours ago- ...Insurance Health savings account Paid sick time Paid time off Paid holidays Profit sharing Retirement plan GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is...Work at officeShift workAfternoon shift
The Urology Group
Brooklyn, NY2 days ago - # Patient Services RepresentativeFull-TimeDay ShiftDepartmentLVPG-H Urology HazletonShift DetailsDay Shift, Monday-Friday; 8:00a-4:30pApply NowJob IDwd-JR141160PostedSeptember 16, 2026# Patient Services RepresentativeApply NowSearch More Jobs**Join a team that delivers...Monday to FridayShift work
Lehigh Valley Hospital
Brooklyn, NY13 hours ago $19.28 - $23.61 per hour
...TitleJob DescriptionEssential Job Functions:Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital... ...and directs requisitions for supplies, forms, equipment or services.Performs various clerical duties including faxing, photocopying...Permanent employmentTemporary workWork at officeLocal areaVillageMD
Oakland Gardens, NY1 day ago$19.3 - $40.15 per hour
...accurately complete full registration for patients requesting appointments while adhering... ...patient identity and coverage prior to services being rendered to ensure patient safety... .... Train other patient services representatives and provide excellent customer service...Work at officeUS Oncology
Brooklyn, NY2 days ago$19 per hour
...Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the...Hourly payMonday to Friday$17 - $20 per hour
...Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core...Hourly payWork at officeImmediate start- Description GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as...Work at officeShift work
- ## Patient Services RepresentativeApplylocations: Conway, SC: Georgetown, SCtime type: Full timeposted on: Posted Todayjob requisition... ...live better lives through better health!** **Patient Services Representative II** Are you passionate about quality and committed to...Contract workShift workDay shift
- Step into a role that puts patients first. Virginia Oral & Facial Surgery is looking for a motivated Patient Service Representative to join our team. Our culture fosters family, purposeful work, individual accountability, and execution. We're looking for a self-starter...
$20.4 - $29.98 per hour
...Receivable preferred BLS certification Job Responsibilities: Greets visitors to the department in a professional and friendly manner. Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic. Monitors monthly update of MN...Temporary workDay shift$16.61 - $22.95 per hour
...technology-driven solutions that transform the patient experience and financial performance of... ...a career in healthcare customer service ?We are the leading provider of... ...patient experiences. As a Patient Access Representative you willbe the first point of contact for...Hourly payLocal areaShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Representative I. Be the first to apply!
Related searches
- patient flow coordinator Brooklyn, NY
- patient accounts representative Brooklyn, NY
- patient care representative Brooklyn, NY
- patient assistance representative Brooklyn, NY
- patient care coordinator Brooklyn, NY
- patient access representative part time Brooklyn, NY
- patient access representative Brooklyn, NY
- part time medical secretary Brooklyn, NY
- health unit coordinator Brooklyn, NY
- unit assistant Brooklyn, NY