UPS Digital Business Development Officer

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:The Business Development Officer (BDO) is a consultative, new‑business sales role focused on acquiring new customers and driving revenue growth through UPS Capital’s risk management and financial protection solutions. This role owns the full sales cycle, from outbound prospecting and discovery through solution design and close, and partners closely with UPS sales teams and internal stakeholders to deliver measurable customer value.Successful candidates are curious, data‑driven sellers who thrive in a hunter environment, can translate complex solutions into clear business outcomes, and are motivated to help customers protect their businesses while enabling growth.Responsibilities:Achieve assigned revenue and growth targets by prospecting, developing, and closing new customersProactively identify, qualify, and pursue new business opportunities through outbound prospecting, referrals, and partnerships across the UPS ecosystemConduct discovery‑based, consultative sales conversations to understand customer risk, business and shipping challengesPosition and sell solutions that solve customer problems and deliver measurable valueOwn the full sales cycle, from initial outreach through close, including pipeline management, forecasting, and deal progressionCollaborate with UPS sales partners and internal stakeholders to expand wallet share and accelerate new customer acquisitionDeliver a high‑quality customer experience through clear, professional verbal and written communicationAddress and escalate customer issues as needed to support deal success and long‑term relationship growthMaintain accurate activity, pipeline, and opportunity data in CRM systemsJob QualificationsDigital & Data FluencyAbility to understand and articulate the value of digital products, data insights, and analytics and translate them into business outcomes (cost reduction, risk mitigation, efficiency)Ability to leverage existing databases and tools to build targeted prospecting lists and prioritize opportunitiesProactively stays current on products, services, and market conditions to effectively position solutions and add customer insightComfort discussing concepts such as APIs, system integrations, dashboards, automation, and data flows (no coding required)Consultative & Value-Based Selling SkillsProven experience in consultative selling, discovery-based conversations, and solution designAbility to uncover customer workflows, pain points, and operational gapsCross-Functional CollaborationExperience collaborating with product, technology, operations, underwriting, or analytics teamsAbility to act as the “voice of the customer” back into product and solution design to improve market fit and sales effectivenessComfort participating in pilots, betas, or early-stage product rolloutsSales SkillsDigital and data literacy with the ability to translate technical concepts into customer valueConsultative, insight-led selling approachStrong CRM and pipeline discipline (Salesforce)Comfort selling evolving products and solutions in a changing environmentAbility to collaborate cross-functionally with product, technology, and operations teamsStrong learning agility and curiosity about technology-enabled solutionsAbility to build ROI-based business casesUnderstanding of negotiation techniques, identifying stakeholders, demonstrating an understanding of each stakeholder's objectivesQualificationsRequirementsBachelor’s Degree or International equivalentHold or obtain (post-hire) a valid property & casualty insurance license2-3 years of sales experiencePreferred ExperienceSaaS, fintech, Insurtech, insurance, logistics tech, or supply-chain platformsSelling solutions that combine product + service + insight3+ years of B2B sales experience Other Criteria: The internal Grade Level is a 03ACandidate must be geographically located in the same region as position or willing to self-relocateThe last day to apply is 10/1/2026 at 11:59pm ETEmployee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.SummaryLocation: US - PROVIDENCE (RIPRD); US - ATLANTA (GAATS); US - MANCHESTER (NHMAN); US - PORTLAND (MEPOR); US - HARTFORD (CTHAR); US - BOSTON (MACHA)Type: Full time