Seasonal Summer Position: Relationship Banker (Teller Specialist)

Seasonal Summer Opportunity With Relationship Banking Team

This is a seasonal, summer opportunity with our Relationship Banking Team beginning in May and ending August of 2026, with the possibility of returning for consecutive summer opportunities in the future. This opportunity is Monday through Friday with flexible hours of 15-20 hours per week.

Scope

You are responsible for providing an amazing customer experience to Profinium customers. You help the organization to provide service to our customers and deepen existing customer relationships by taking care of their day-to-day banking transactions. You play an important role in delivering an amazing client experience!

Accountabilities

Customer Service - 95%

• You provide a high level of customer service, including greeting walk-in customers and answering incoming calls in a friendly, professional manner.
• You perform paying and receiving functions for customers. This will include cashing checks, taking deposits, withdrawals, mortgage, consumer loan and other payments. Additionally, you may provide official checks and help customers with other transaction services.
• You refer customers to other Relationship Bankers who can assist with their more advanced account needs. This includes checking, savings, certificates, safety deposit boxes, IRA's and HSA's, etc.
• You provide a high level of customer service and are knowledgeable of the bank products offered, allowing you to understand and service the customer's needs.
• You ensure that the assigned cash balances on a daily basis, is kept secure at all times and must keep cash drawer within assigned drawer limits.
• You understand and comply with the related laws and compliance regulations that pertain to all of your duties. Examples include bank secrecy act, privacy, and funds availability policy.
• You recognize any suspicious behavior and have the ability to make decisions when to consult management on any transactions.

Other - 5%

• You have a basic understanding of the compliance function.
• As a part of the overall team of bank employees, you may be requested to assist in the support of other bank activities.
• You promote the amazing positive and energetic environment at Profinium by embracing our Purpose, Pledge & Pursuits (P3's) and Core Values to guide your behavior.

Requirements

Competencies

Customer Orientated - Attention to Detail Oral/Written Communication Adaptable - Problem Solving Dependable Technology Driven

Education, Experience & Skills

• You value client experience and are capable of committing to a team culture like no other!
• You take pride in providing a quality product and having fun along the way!
• You have a High school Degree or equivalent
• You are currently a Junior or Senior enrolled in High School and on-track to graduate on time
• You have 1 year of experience in a customer service environment
• You have a high numerical aptitude
• You must have dexterity to count money
• You have the ability to maintain confidential information
• You have skills needed in a typical office environment, including computer skills and utilization of office equipment

While performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc. You have the ability to operate a computer, carry, handle and feel objects; reach with hands and arms; communicate effectively and efficiently in person and over the phone. You must occasionally lift and/or move up to 25 pounds or more with assistance. You have the ability to travel to other locations as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

The requirements listed above are representative of the knowledge, skills and/or abilities required for this position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this job. This document is intended to describe the general content and performance requirements of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. Other duties may be assigned.

Profinium has the exclusive right to alter this job description at any time without notice.

Profinium, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.