Imaging Center Manager
Beverly Hills Oncology Me
Job Description
Job Description
Imaging Center Manager
Summary
The Imaging Center Manager oversees the daily administrative, clinical, and operational functions of the imaging center to ensure efficient operations, high-quality patient care, regulatory compliance, and an excellent patient experience. This role manages clinical and administrative staff, patient scheduling and workflow, departmental performance, and operational improvements.
Essential Duties and Responsibilities
- Oversee daily imaging center operations, including clinical workflows, scheduling, registration, and patient flow.
- Supervise imaging technologists, clinical support personnel, and administrative staff, including hiring, training, scheduling, performance evaluations, and corrective actions.
- Monitor staffing, productivity, appointment availability, patient wait times, equipment utilization, and operational performance.
- Ensure compliance with applicable clinical protocols, organizational policies, licensing, credentialing, radiation safety, and quality assurance requirements.
- Collaborate with physicians, clinical personnel, and leadership to resolve operational issues and improve patient care.
- Address patient concerns and implement process improvements to enhance patient satisfaction, access, and operational efficiency.
- Oversee EMR, imaging, and scheduling systems, including troubleshooting and upgrades.
- Coordinate equipment maintenance, vendor communications, supplies, and resource allocation.
- Support quality improvement initiatives, operational audits, and documentation standards.
- Monitor departmental expenses and prepare operational reports and performance metrics to identify opportunities for improvement.
- Promote teamwork, accountability, and a professional, patient-focused environment.
- Escalate clinical, personnel, compliance, and equipment concerns to leadership as appropriate.
- Perform other related duties as assigned.
- Position is on-site at our office in Beverly Hills.
Education
- High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration, business administration, or a related field preferred.
Experience
- Minimum of five years of experience in healthcare operations, imaging, radiology, or a related healthcare setting.
- Three years of supervisory or management experience preferred.
- Experience in an outpatient imaging center, oncology practice, or multi-specialty medical setting preferred.
Qualifications and Requirements
- Strong leadership, organizational, and problem-solving skills.
- Excellent communication and conflict-resolution abilities.
- Proficiency with EMR systems, imaging software, and standard computer applications.
- Knowledge of imaging workflows, clinical operations, and regulatory requirements.
- Ability to monitor performance, improve workflows, and manage competing priorities.
- Commitment to patient satisfaction, quality, safety, and operational efficiency. About the Practice and Mission At the Beverly Hills Cancer Center, our primary goal is to cure every patient's cancer. Since we know that in many cases advanced-stage cancers cannot be cured, our next goal is to make cancer a chronic disease, with which our patients can live and lead relatively normal lives. We accomplish our goals daily in our Los Angeles facility, which provides state-of-the-art, cutting-edge medical treatment, and caring attention to the mind, body and soul of each and every patient. With this fusion of science and caring, we aim to provide our patients with the best possible healing, and pride ourselves for being one of the best cancer treatment centers internationally. As a private, comprehensive facility, Beverly Hills Cancer Center provides state-of-the-art cancer treatment under one roof. Our facilities include an innovative radiation oncology center, a soothing and spacious infusion center, a full-service diagnostic imaging center (with MRI, CT, PET/CT, and Bone Scan technology), and a complete, award-winning diagnostic laboratory. We also conduct some of the world’s leading clinical trials for cancer treatment right here in our facility — making ours one of the top cancer centers in Los Angeles and worldwide. Driven by our unique model and goal to provide exceptional and personalized care, we have become the only private comprehensive cancer treatment facility in Southern California. By combining advanced treatment modalities and technologies, in a soothing environment with caring physicians and staff, we are able to provide maximum peace of mind for patients. While such things may seem like a luxury to some, here at the Beverly Hills Cancer Center we understand that a tranquil, stress-free environment is integral to the healing process. Beverly Hills Cancer Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience (including specific industry), education, specialty and training. This pay scale is not a promise of a particular wage.
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