Guest Room Attendant

Guest Room Attendant

Position: Guest Room Attendant Department: Housekeeping Operations

Job Summary: Cleans guest rooms and suites in a timely and thorough manner to ensure guest satisfaction.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

• Prepares rooms for guest arrival and responds to guest requests.
• Stocks room attendant's cart
• Strips and remakes beds with fresh linen.
• Vacuums and sweeps carpets and floors.
• Mops floors.
• Dusts and cleans room decorations, appliances, and structural surfaces.
• Cleans showers, tubs, sinks, and bathroom items.
• Wipes mirrors and all vanity fixtures.
• Removes used guest amenities and trash.
• Replenishes guest amenities and supplies.
• Inspects rooms.
• Reports lost and takes found articles to appropriate personnel.
• Reports maintenance problems to appropriate personnel.
• Maintains storage rooms and stocking carts.
• Records room status on work assignment sheets.
• Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of cleaning equipment, products, techniques, and standards.
• Skill in using cleaning equipment, products, techniques, and standards.

• Ability to perform job functions with attention to detail.
• Ability to follow directions thoroughly.

• Ability to identify and correct unsafe practices and conditions.
• Ability to understand and follow procedures to handle and store chemicals properly as well as maintain log of Material Safety Data Sheets (MSDS).
• Ability to establish and maintain effective working relationships.
• Ability to stand 100% of the time, bend from the waist, stoop, kneel, and crouch.

Minimum Qualifications:

• Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
• Must have employment eligibility in the U.S.
• Must be able to obtain, maintain, and retain a valid non-gaming license.

Preferred Qualifications:

• One (1) year Guest Room Attendant experience.