Resident Services Coordinator

Appleton Corporation, a subsidiary of The O'Connell Companies, Inc. and an Employee Owned company, has been providing comprehensive & responsible property, facility, & asset management services since 1974 has an opening for an Resident Services Coordinator.

• Promote and encourage the maintenance and growth of a diverse population of elders'/residents' independence by teaching and empowering elders/residents to their highest level of functioning.
• Assist the elders/residents in accessing community services i.e. transportation, meals-on-wheels, mental health counseling, home care services, certified services and SNAP benefits.
• Plan and assist health wellness social events for elders/residents; i.e. picnics, parties, special events, annual RAD, etc.
• Host health seminars and health clinics every month; such as blood pressure screening, blood sugar, nutritional, etc. to increase elder/residents awareness - utilizing necessary professionals.
• Outreach to community agencies to acquire knowledge of local community resources.
• Receive resident referrals regarding lease violations and services needed to assist residents to remain in their units and be lease compliant.
• Make apartment visits to elders/residents, as necessary.
• Monitor health and well-being of all elders/residents, as required. Be involved in family contacts, as necessary, for the purpose of resolving health-related problems of elders, when proper authorization has been obtained.
• Provide reports regarding day-to-day services, any lease violations, and activities provided.
• Attend all Appleton Corporation meetings, seminars and trainings as required. Flexibility required to assist with related events at multiple sites as needed.
• Work in conjunction with and support of Resident run programs to ensure the success of the program.
• Coordinate annual vaccination clinics in conjunction with Director or Resident Services (DRS).
• Work in conjunction with Property Manager & DRS in processing Reasonable Accommodations.
• Operate within the parameters of the properties approved Rec/Rehab budget.
• Adhere to and operate within all Fair Housing Guideline.
• Responsible for petty cash & reconciliations of cash advances.
• Attend 36 hours of training through MassHousing TAP program to obtain MARSCH certification as CRSC certified Resident Coordinator in Housing as required by HUD.
• Committed to working in a team-based environment.
• Continuously work to ensure the health and safety of residents, visitors, co-workers, vendors and self.

• Associates Degree in social services/gerontology or equivalent work experience.
• Minimum of 1 year of relevant experience.
• Excellent verbal and written communication skills
• Knowledge of federal or state resources for the elderly and disabled.
• Bilingual required

• Health
• Dental
• Vision
• 401(k)
• ESOP
• Life insurance
• Paid time off and more