Receptionist - Part Time

Every Day at Graceworks, Someone's Life Is Better Because You Showed up!

Graceworks Lutheran Services is a not-for-profit organization serving over 2000 older adults and adults with disabilities. We are a leader in offering services and settings that inspire and support a sense of home when people experience challenging and changing circumstances to aging and living with disabilities.

At Bethany Village, we pride ourselves on providing top-of-the-line care to all residents. Our 100-acres is centrally located in the city of Centerville, OH, and features well-appointed living options, situated on our beautifully landscaped grounds.

Graceworks Core Values:

• Faithfulness to Christ - As part of the Church, Graceworks Lutheran Services performs its work in response to Jesus Christ and as an extension of his ministry.
• Wholeness of Life - Recognizing and valuing the inherent worth of each individual, Graceworks Lutheran Services helps each person experience dignity and the fullest achievable level of physical, mental, emotional, spiritual and vocational ability.
• Equality and Justice - Advocating justice, recognizing the equality of all persons when offering services and opportunities for service, and seeking to develop and balance societal resources to serve vulnerable persons who have more intense needs.
• Quality of Service Delivering the highest quality services possible by demonstrating competence, compassion, continuous improvement, innovation and creativity.
• Integrity Demonstrating honesty, integrity, fairness and trustworthiness, ensuring that actions and relationships represent a sincere and balanced expression of organizational values.
• Stewardship of Resources Exercising faithful stewardship of financial resources and physical assets, and is responsible and accountable for their proper deployment in the work of ministry.

Position Summary:

Part-Time

Open shifts: Monday - Friday: 12:00pm - 4:00pm

Compensation: $13.60/hr + Increases with relevant, verifiable experience

The individual in this position is competent to perform all tasks at the receptionist desks which include operating the telephone system, greeting residents, visitors and staff; processing and routing deliveries and US mail. Also, must be prepared at all times to handle any type of emergency or disaster.

Job Duties:

• Answer phones and transfer calls appropriately.
• Processes and routes appropriately all requests for maintenance, grounds staff or administrator (on campus or on-call).
• Maintains knowledge of all disaster procedures and equipment. Implements Fire and Disaster Call List when necessary. Performs tasks in accordance with specific emergency procedures.
• Maintains knowledge of medical concern or emergency procedures and equipment. Performs tasks in accordance with specific procedures.
• Perform tasks and able to access files on the computer using Microsoft Office Suite, Resident Photos and Employee Directory and uses shortcuts to message pre-determined groups.
• Thorough knowledge of the Bethany Campus and able to give directions to the various areas.
• Maintains knowledge of walk-in procedures for Marketing and Admissions and determines the materials and information to exchange.
• Monitors security cameras and door access at secure entrances.
• Maintains keys and key log.
• Maintains updates and communicates accurate resident information in both electronic and manual formats.
• Sorts and delivers USPS mail and packages. Able to meter mail.
• Maintains knowledge of all safety and security procedures and policies. Performs tasks in accordance with the specific procedures.

Qualifications:

Minimum Qualifications: General knowledge of office operations. High level of interpersonal skills. Ability to multi-task in a fast-paced environment

Minimum Experience: Experience with older adults and/or people with dementia preferred. The ability to pass a drug test, including testing for marijuana.

Top benefits:

• Tuition reimbursement options
• Paid time off
• Employee Assistance Program and Success Coach are free resources to help you be successful in all areas of your life
• Health Insurance
• Dental Insurance
• Extended Illness Benefit

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.