Program Manager

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for an experienced eDiscovery Program Manager to join our expanding Legal Operations Team! The ideal candidate is tech‑savvy, detail oriented, proactive, and able to juggle competing priorities with a collaborative and transparent approach. As an eDiscovery Program Manager at Lyft, you'll be at the intersection of law and technology, managing the full lifecycle of electronic discovery for litigation and regulatory matters. You'll work directly with our in‑house legal team, outside counsel, and cross‑functional partners to ensure we're responding efficiently and effectively to discovery demands. This position reports to the Head of Legal Operations. Responsibilities Manage end-to-end eDiscovery workflows including data preservation, collection, processing, review, and production for multiple concurrent matters Partner with Legal, Security, and Engineering teams to execute legal holds and coordinate data collections across our systems including Google Workspace, Slack, and proprietary platforms Administer and optimize our eDiscovery platforms (CS DISCO, Google Vault, JIRA, Evisort) to support efficient document review and production Develop and implement scalable processes for managing discovery in regulatory investigations, litigation, and M&A due diligence Collaborate with outside counsel and vendors to ensure quality, cost‑effectiveness, and timely delivery of discovery projects Create and maintain tracking systems for discovery requests, deadlines, and metrics to support data‑driven decision making Provide technical guidance to attorneys on discovery strategy, including use of analytics, technology‑assisted review, and data visualization Collaborate with legal, compliance, and IT teams to develop and implement eDiscovery strategies and best practices. Conduct data mapping exercises to identify relevant data sources and develop comprehensive discovery strategies Utilize eDiscovery tools (e.g., TAR) and software to efficiently manage electronic data and reduce costs Ensure compliance with legal and regulatory requirements related to data management and eDiscovery. Create and execute complex searches across vast repositories of data Coordinate electronic and forensic collections and internal investigations Assist in creating productions and exports for delivery to clients Track data acquisition from internal and external resources and verify data integrity Assist with amending standardized procedures relating to the Electronic Discovery Reference Model ("EDRM") Train and guide internal teams on eDiscovery processes, tools, and compliance requirements Assist in developing and maintaining eDiscovery policies, procedures, and compliance frameworks Experience 3+ years of eDiscovery experience in a tech company, law firm, or vendor environment Deep understanding of the EDRM lifecycle and best practices A thorough understanding of discovery procedures and familiarity with eDiscovery tools, most notably DISCO HOLD, Google Vault, and Relativity; experience with Onna, self‑service eDiscovery collection tools and data management programs Experience managing multiple complex discovery projects simultaneously Strong technical aptitude with ability to translate complex data concepts for legal audiences ACEDS, RCA, or similar certification is strongly preferred Experience supporting M&A due diligence and integration projects Proficiency with SQL or other data query languages Strong analytical and problem‑solving abilities. Ability to work proactively, independently, and reliably under tight timeframes across multiple deadlines with a high attention to detail. Excellent communication and interpersonal skills. Skilled in collaborating cross‑functionally with attorneys, outside counsel, and other business partners. Fluency with Google Suite, JIRA, Slack, and Microsoft Suite Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible Subsidized commuter benefits Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule – Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in‑office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. The expected base pay range for this position in the San Francisco area is $88,000 - $110,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. #J-18808-Ljbffr