Shipping/Receiving Supervisor

Shipping & Receiving Supervisor

The Shipping & Receiving Supervisor is responsible for the end-to-end execution, coordination, and performance of outbound shipping and inbound receiving operations. This role directly impacts customer delivery performance, inventory accuracy, and plant efficiency. Strong execution in this position ensures smooth material flow, reduces errors and costs, and supports overall operational performance. The Supervisor leads daily execution across packaging, loading, receiving, inspection coordination, and system transactions, while driving a structured, safe, and efficient environment. This role owns shipment readiness, receiving accuracy, and communication across Scheduling, Production, Quality, and Supply Chain.

Key Accountabilities:

Shipping Operations Leadership

• Direct and oversee all outbound shipping activities to ensure on-time delivery performance.
• Prioritize shipments based on customer commitments, cut-off times, and production output.
• Review and validate shipping documentation (BOLs, packing slips, certifications, customer-specific requirements).
• Ensure proper packaging standards are followed (skids, crates, banding, protection, labeling).
• Coordinate trailer loading to optimize space, weight distribution, and transport safety.
• Create and maintain shipping documentation using systems (e.g., JobBoss, ERP, carrier portals).
• Ensure all shipments meet customer, regulatory, and internal quality requirements.

Receiving Operations (Expanded Scope)

• Oversee all inbound material flow including raw materials, purchased components, and subcontracted returns.
• Schedule and coordinate inbound deliveries to align with plant capacity and staging space.
• Ensure all incoming materials are verified against purchase orders and packing slips, accurately counted, weighed, and inspected for visible damage.
• Coordinate with Quality for incoming inspection requirements and hold/reject material handling (NCR, MRB process adherence).
• Ensure timely system transactions: receipt entry in ERP (JobBoss or equivalent).
• Establish and maintain proper material identification and labeling standards where applicable.
• Control material flow into correct staging areas (production, stock, quarantine).
• Manage discrepancies: shortages, overages, damages, supplier non-conformance escalation.

Material Flow & Coordination

• Create a "pull-based" environment by aligning Shipping with production completion, scheduling priorities, and quality release status.
• Communicate daily with cross-functional teams to ensure readiness of shipments and materials.
• Remove bottlenecks impacting flow (packaging delays, inspection holds, staging issues).
• Ensure proper staging and movement of materials to minimize handling and errors.

Team Leadership & Development

• Lead, coach, and develop Shipping & Receiving personnel.
• Set daily expectations and assign work based on priorities and workload.
• Train employees on packaging standards, equipment operation (forklift, lifting devices), system transactions, safety procedures, reinforce accountability, standard work, and performance expectations. Promote a culture of ownership, teamwork, learning, and continuous improvement.

Safety & Compliance

• Enforce all company safety policies and procedures without exception.
• Ensure safe operation of forklifts, cranes, and material handling equipment.
• Maintain clean, organized, and hazard-free dock and staging areas.
• Conduct regular safety checks and address risks proactively.
• Immediately report and investigate incidents.

Inventory Accuracy & Documentation Control

• Maintain accurate records of all inbound and outbound transactions.
• Ensure traceability of materials where required (heat numbers, batch tracking).
• Support cycle counts and inventory audits where applicable.
• Ensure documentation accuracy and completeness for shipments, receipt, certifications, and compliance records.

Administrative & Operational Support

• Assist with month-end activities (inventory reconciliation, reporting).
• Support audits and compliance requirements.
• Maintain supplies (packaging materials, labels, etc.).
• Participate in Lean initiatives and standardization efforts.
• Perform additional duties as assigned to support plant operations.

Qualifications

Minimum Requirements

• High School Diploma or equivalent
• 2+ years experience in Shipping/Receiving or Warehouse operations
• Previous leadership or team lead experience
• Forklift certification (Counterbalance)
• Strong understanding of material handling, packaging, and logistics flow
• Ability to lift up to 40 lbs
• Ability to work in a fast-paced, dynamic environment
• Reliable attendance and schedule adherence

Preferred Qualifications

• Experience in metals or industrial manufacturing environment
• Familiarity with ERP systems (e.g., JobBoss, SAP, Microsoft Dynamics)
• Knowledge of shipping regulations and carrier requirements
• First Aid / CPR certification
• Experience with quality systems (NCR, MRB, traceability)

Key Competencies

• Operational execution and prioritization
• Attention to detail and accuracy
• Leadership and team development
• Cross-functional communication
• Problem-solving and decision-making
• Safety mindset and accountability

Job Compensation

$28.00 - 32.00 USD Hourly

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact View email address on click.appcast.io.

TK does not:

1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not