FS/QA Supervisor

We have an incredible opportunity for a dynamic, energetic, and eager Hygiene, Food Safety & Quality Assurance Supervisor in Des Plaines!

About DO & CO

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations.

Responsibilities:

• Develops, implements, and inspects SOPs across facilities, HACCP lines, and food assembly areas.

• Oversees HACCP program documentation, audits, and non-compliance investigations.

• Conducts regular quality control assessments and trend analyses; maintains logs of findings, complaints, and corrective actions.

• Leads GMP, foreign object, hygiene, and HACCP audits and reports findings to operations with recommended corrective actions.

• Investigates microbiological testing results and ensures timely corrective measures.

• Guarantees adherence to sanitation standards for all internal and external inspections, pest control, and hygiene protocols.

• Supervises routine locker cleaning and ensures chemical safety through proper inventory, SDS documentation, and PPE availability.

• Manages vendor relationships to maintain food-grade chemical supply and ensure regulatory compliance with chemical usage.

• Conducts supplier audits to assess compliance with food safety and quality standards.

• Works with department heads to support the rollout of new products and SOPs.

• Oversees complaint investigations tied to supplier or product issues and ensures proper documentation and resolution follow-up.

• Provides hygiene and food safety training (new hire, annual, refresher) to all levels of staff.

• Partners with supervisors and HR to enforce hygiene protocols and corrective actions when needed.

• Supports new hire orientation and promotes a proactive culture of safety, hygiene, and quality awareness.

• Leads internal safety investigations and reporting.

• Tracks and reports on hygiene and quality performance metrics.

• Drives continuous improvement initiatives in hygiene and QA systems.

Qualifications:

• Bachelor’s degree in Food Safety, Industrial Hygiene, Environmental Science, Food Science, or a related field.

• Minimum of 3–5 years of experience in hygiene, food safety, and quality assurance, preferably in a food manufacturing or catering environment.

• HACCP Certification (Required)

• PCQI – Preventive Controls Qualified Individual (Preferred)

• ISO and/or SQF training (Preferred)

• Food Safety Certification (State-specific, if applicable)

• Strong command of HACCP, ISO, GMP, SQF, and regulatory food safety systems.

• Demonstrated ability to lead audits, analyze data trends, and implement corrective actions.

• Highly organized, proactive, and capable of managing multiple tasks and priorities.

• Strong leadership and team development skills.

• Clear verbal and written communication skills.

• Schedule flexibility, including nights, weekends, and holidays.

What We Offer:

• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.

• Daily Complimentary Meals (Breakfast, Lunch and Dinner).

• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standards for hospitality.

• Genuine career development opportunities, both nationally and internationally.

• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.