Automotive Technician

Technician Position at Stokes Volkswagen

Stokes Volkswagen is seeking technicians to join our team. Pay ranges from $28.00-$38.00 per flat rate hour, rate range is based on previous experience and skill levels. German automotive experience is a plus.

Benefits:

• Manufacturer and in-house training provided, along with continued education training.
• Career advancement and promotion opportunities.
• Employee discounts on products and services.
• Paid time off and holidays.
• Medical, dental, vision, critical illness, life, short and long term disability insurance.
• Employer assistance program.
• 401(k) with employer match.

Position Summary

A mechanical technician is responsible for performing diagnosis and repairs as assigned by service management based on individual qualifications and skill level.

Essential Duties

Essential duties include the following. Other duties may be assigned.

1. Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Performs all work in an area of the shop that is designated by management.
2. Diagnoses cause of any malfunctions and performs repairs. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor and/or service management immediately if work outlined is not needed, if additional work is needed, or if repairs cannot be completed within the time promised.
3. Provides complete and accurate written explanations on the repair order to describe the work performed and recommended. Performs administrative procedures to complete warranty repair orders, parts procurement and other tasks as assigned.
4. Produces high quality work that supports pride in workmanship. Performs a quality control inspection of every vehicle, test drives vehicles or refers to test technician, where necessary, and seeks assistance of the appropriate personnel when any repair is questionable.
5. Performs all work according to the applicable safety requirements and procedures, including use of tools and equipment. Wears the appropriate safety protection equipment where necessary. Reports any safety issues, machinery defects or malfunctions to service management immediately. Complies with all federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
6. Properly uses and maintains accountability for special service tools, shop equipment and repair manuals provided by the service department. Returns all items to their assigned location after use.
7. Assists the dealership in its efforts to achieve a high level of customer satisfaction through proper repair procedures, attitudes and communication. Shows common courtesy to all customers and dealership personnel.
8. Ensures that customers' and dealership vehicles are returned in the condition received, uses necessary measures to prevent the vehicle from getting damaged or dirty. Notifies Service Management immediately of any occurrence that changes or alters the appearance or condition of the vehicle.
9. Actively participates in manufacturer and technician training programs, schools and events, including certification programs. Reviews technician service bulletins and other publications assigned by manufacturers, vendors and management.
10. Maintains assigned workspace in a clean and organized manner.
11. Complies with dealership's policy for establishing flat rate time for all repair work and maintenance services. Complies with company timekeeping policy by maintaining accurate records of hours worked through electronic timekeeping system.

Requirements

Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standing: Must be able to work in a standing position up to eight (8) hours per day in four (4) hour intervals on concrete and asphalt surfaces.
2. Sitting: Certain mechanical tasks may require work in the sitting position up to three (3) hour intervals with mobility breaks as necessary. Sitting surfaces will depend on the tasks performed.
3. Walking: Various tasks will require walking as much as 100 yards on concrete and asphalt surfaces. 10-20% of the day requires walking in multiple increments.
4. Changing Positions: Flexibility is allowed in making frequent position changes (standing, sitting, and walking) as necessary to physically perform routine mechanical tasks.
5. Carrying/Lifting: 80-90% of the day will be spent carrying objects that weigh less than 10 lbs. Less than 5% of the day will be spent lifting objects that weigh over 10 lbs. but not more than 50 lbs. These objects may come in various shapes and sizes. If the object is too bulky or heavy, the technician must seek assistance.
6. Pushing/Pulling: Various types of equipment (e.g., engine hoist, floor jacks, engine analyzer, air hoses, etc.) will require pushing and/or pulling. Pushing is also required when moving inoperative vehicles. Some objects will require up to 50 lbs. of torque or effort for 100 feet or less. Pushing/pulling activities are required 10-15% of the day.
7. Bending/Twisting: The ability to bend and/or twist from waist, knees, neck, back, or arms is required 100% of the time while performing repair operations. 80-90% of the day will be spent performing repair operations.
8. Reaching/Handling: All repair operations will require the use of hands and arms. 90% extension, contraction of arms and 180 degree rotation of hands/arms will be necessary to perform routine job tasks. 80-90% of the day will require various reaching/handling functions.
9. Climbing: Technicians may be required to service vehicle roof panel accessories or modified equipment installed on customer vehicles. These repairs may involve ascending and descending stairs or a ladder of some type.
10. Crawling/Kneeling: Crawling and/or kneeling are required when positioning a floor jack or hydraulic lift on concrete surfaces. Some crawling and/or kneeling may also be necessary to inspect under a vehicle at ground level. This function may be necessary 10-12 times a day in 1-5 minute increments.

Qualifications/Skills & Knowledge Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Expected hours of work will be established by the Department Director and employee based upon hours of operation, availability and employment status, prior to date of hire or transfer.

Travel is limited and local during the business day, although some out of area and overnight travel may be required.

Required education or experience: Two to four years of related experience and/or training; or Associates Degree (A.A) or equivalent from a two-year college or technician school and one year of related experience and/or training.

Other duties: This job description is not designed to cover or contain a comprehensive listing of activities, skills, requirements, duties, responsibilities or working conditions that are required of the employee for this job. While this is intended to be an accurate summary of the current job, management reserves the right to revise the job or to require that other or different tasks be performed where necessary or change requires.