Senior Supply Chain Demand Planner (Surface)

Overview The Devices Supply Chain organization is responsible for delivering the right products to customers at the right time, cost, and quality—supporting a global, highly complex hardware portfolio. We partner closely across Product, Engineering, Finance, and Operations to plan, build, and deliver Surface and Xbox devices through demand planning, supply execution, materials management, and logistics. As we continue down the path of delivering on our customer promise, we are looking to hire a Senior Supply Chain Demand Planner (Surface) covering multiple lines of business. This person will oversee all aspects of demand planning for their designated lines of business, from new product launch to product end of life working cross-functionally to achieve optimal business results. The role involves direct engagement with business partners in the Retail, Microsoft Stores, and Commercial segments, as well as all of our internal teams within Devices Supply Chain such as Supply Planning, S&OP (Planning), S&OE (Execution) and Channel Operations. The Global Demand and Sales and Operations Execution team bridges the business and supply chain teams. Working with stakeholders in Marketing, Sales, Finance and Supply chain, we align plans to support both future material and capacity planning as well as transition and End of life planning for current inventory. This role will lead our future quarter planning for the commercial segment for surface devices and accessories. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Partner closely with Sales, Marketing, Finance, regional S&OE and Supply Planning to drive short-term and long-term sell through and sell in demand planning to achieve financial and operations targets.
• Drive optimal channel inventory to maximize revenue opportunities, ensure key customers and opportunities are supported across all of our customer segments and mitigate risk (excess, aged and stranded inventory).
• Oversee product launch and product transition forecasting ensuring that Microsoft is balancing customer and financial expectations with the product life cycle roadmaps.
• Ensure that key forecasting metrics are understood and actioned accordingly, including root cause investigation and leading cross-team efforts to drive necessary improvements.
• Challenge the status quo via a growth mindset – strive for continuous improvement and customer-centrism in all aspects of decision making.

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 7+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience.
• OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience.
• OR equivalent experience.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 7+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience.
• Proven track record for identifying and implementing new opportunities to create synergy and mitigate risk.
• Understanding of an end to end Supply Chain and the value / cost drivers that Supply Chain Management and Strategy can drive.
• Ability to communicate, both written and verbal along with cross functional collaboration skills.
• Data-oriented, analytical and detail oriented, yet balanced with an ability to be able to step back from the data to draw out the right business approach for conclusion.
• 2+ years of supply chain planning/forecasting, preferably in demand, supply, or inventory management.

#W+DJOBS Supply Planning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: [ This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [ requesting accommodations. ](