Assistant General Manager

Assistant General ManagerCompensation range for this role is $70,000-$85,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.As an Assistant General Manager at Cooper’s Hawk, you’ll help lead a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program. You’ll ensure exceptional shift execution—from the food we serve to the uncompromising hospitality we deliver. You’ll provide leadership and development for both Management and Hourly Team Members, while partnering closely with the General Manager to achieve restaurant goals and grow our vibrant Wine Club Community.What You Will Get50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private EventsMonthly Complimentary Wine Tasting for TwoMedical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program401(k) with Company MatchSupplemental Health Coverage (Voluntary Accident, Hospital Indemnity and Critical Illness)Health & Flexible Savings Accounts- Health and Dependent CareLong-Term Disability; Voluntary Short-Term DisabilityBasic Life and AD&D Insurance (with option to purchase additional coverage)Paid Parental LeavePaid Time OffAccess to Team Member Relief ProgramEmployee Assistance Program, providing mental health, legal and financial counseling“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and servicesTeam Member Rewards, Tenure Recognition and Referral BonusesLuxury Car Incentive for Team Member Development for General Managers and Executive Kitchen ManagersAnnual Destination Conference for General Managers and Executive Kitchen ManagersCareer Development OpportunitiesHow You Will SucceedPeople Developer: Centered on growth, mentorship and creating career pathways for all.Oversee overall restaurant operations and departments to include Service and Tasting RoomParticipate in hourly Team Member hiring and onboarding; ensure Team Members have the tools, support and training needed to succeedFoster a growth mindset by creating opportunities for learning, development, and career progressionOversee training for Managers in Development, Lead Restaurant Trainers, and new Team MembersDevelop and support Restaurant and Kitchen Managers through coaching and mentorshipCommunicate with clarity, actively listen, and build strong relationships across the teamLead with self-awareness by modeling accountability, professionalism, and continuous improvementLead all Management and Hourly Team Members as a role model of Cooper's Hawk Values and behaviorsMaster Operator: Focused on efficiency, execution, and process excellence.Maintain a safe, secure, and healthy work environment for all Team MembersDemonstrate sound business acumen by maximizing financial and operational results through effective planning and execution and data-driven decision makingDrive disciplined execution through planning, prioritization, and follow-through regarding culinary and service standards while ensuring policies and operating systems are followedAssist with weekly inventory procedures and financial reportingDemonstrate a disciplined use of tools like POS systems, scheduling software, inventory systems, and Microsoft Office to stay organizedConduct weekly inventory audits and support financial reportingReview and approve front-of-house schedules in a timely mannerCommunity Cultivator: Emphasizes connections, team member and guest experience, and brand advocacy.Foster collaboration across restaurant teams and lead with open, respectful communicationPartner with the General Manager and management team to drive operational successAttend and contribute to Community and leadership meetingsRepresent Cooper’s Hawk values and create a respectful, positive, and professional work environmentDeliver Uncompromising Hospitality by creating memorable Team Member and Guest experiences every shiftChampion the Wine Club by inspiring enthusiasm and ensuring Members feel valuedLead change with confidence, helping the team adapt while maintaining focus and performanceModel professionalism and passion for culinary excellence while celebrating team successesWhat You Will Bring3-4 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferredA minimum age requirement of 21 yearsProven ability to coach and develop leaders through feedback and performance management.Adaptability and the ability to lead teams through change.Excellent communication and relationship building skills with a passion for delivering Uncompromising Hospitality and developing high-performing teamsIs results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth) with a strong business acumen and financial decision-making skillsAbility to read, understand and communicate in EnglishProficient in Microsoft Office SuitePreferred certifications include ServSafe and state/local licensing requirementsMaintains a professional image by adhering to guidelines listed in the Team Member HandbookMust be able to work flexible shifts and schedules, inclusive of weekends and some holidaysMust be able to lift and carry up to 40 lbs.Must be able to stand for at least 10 hours per shiftMust have the ability to work 50-60 hours per weekCooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.About UsCooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other. Cooper's Hawk