Assistant Manager

Assistant Store Manager

Since its creation in 1971, Reiss has established a design philosophy centered on creating modern womenswear, menswear, and accessories that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment, and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity, and authenticity. The shared behaviors that bind us together are more than words. They're the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus, and resilience.

What's this role about?

As part of our Retail team, you'll be joining our store in Woodbury Commons Outlet, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets, and delivers commercial and operational excellence.

What you'll be doing

• Supporting with overseeing the day-to-day running of the store
• Identifying opportunities to drive sales and maximize profitability
• Achieving with the aim to exceed targeted KPI's
• Inspiring the team to deliver exceptional service through regular service and product training
• Implementing and maintaining effective and efficient operational processes, procedures, and administration
• Supporting with recruitment and conducting performance/probation reviews
• Deputize in the absence of the Store Manager

What you'll ideally bring to the role

• Previous retail management experience at a similar level
• A passion for premium or luxury product helps, but we're open to all retail backgrounds
• A proven track record of increasing overall business performance
• A proven track record of delivering excellent customer service through your team
• Be highly visual and have strong commercial product management skills
• Be able to flex between the customer service, operational, technical, and visual elements of the role
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused, and driven to achieve team and individual goals
• Be a great people manager, able to bring the best out of your team
• Have good written and verbal communication skills

What we'll do for you

• Seasonal business wear allowance
• Generous employee discount
• Rewarding bonus and commission structures
• Wellbeing Perks
• Wellbeing and Financial support through our Employee Assistance Program
• Best in market healthcare options
• Family friendly policies including enhanced parental pay
• Employee referral scheme
• Career development opportunities

Compensation Min $25 per hour, Max $67k annually

We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent, and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.