Lead Guest Services Team Member

$11.54 - $16.08 per hour

Pilot Company

Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Pay Rates Starting between: $11.54 - $16.08 / hour
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
Job Location
Google Maps requires functional cookies to be enabled

Apply

Vacancy posted 2 hours ago

Similar jobs that could be interesting for youBased on the Lead Guest Services Team Member in Mc Donald, TN vacancy

Day Time Guest Services Team Member
$9 - $17 per hour
...Guest Services Team Member with Chick Fil A Ooltewah We're currently hiring for both day time and night time positions. We're looking for our next great front of house team members! As a front of house team member, you will welcome and greet guests, take and prepare...
Suggested
Hourly pay
Full time
Part time
Casual work
Currently hiring
Monday to Friday
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Chick-fil-A
Ooltewah, TN
18 hours ago
Gaming Store Lead: Guest Service & Store Ops
...hiring for an Assistant Store Manager in Cleveland, TN. This role involves supporting store operations and ensuring exceptional guest service. You will train and supervise staff, manage sales, and maintain store inventory. Ideal candidates have at least 6 months of retail...
Suggested
Full time
GameStop
Cleveland, TN
2 days ago
Gaming Store Lead: Guest Service & Store Ops
GameStop in Cleveland, TN is seeking an Assistant Store Manager to support store operations and provide best-in-class guest service. You will supervise associates, process transactions, and ensure a clean and organized shopping environment. The ideal candidate has at least...
Suggested
GameStop
Cleveland, TN
1 day ago
Lead / Supervisory Transportation Security Officer - No Experience Required forEntry-Level TSA Careers
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in MC Donald. These... ...opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...
Suggested
Shift work
Night shift
Weekend work
Airport Security Careers
Mc Donald, TN
a month ago
Crew Team Member
About the Role As a Sonic Drive-In Team Member, you'll be a vital part of our team, providing exceptional customer service and ensuring that our guests receive delicious food and drinks. You'll work in a fast-paced environment, handling various tasks from taking orders...
Suggested
Flexible hours
Sonic
Cleveland, TN
1 day ago
Team Lead
...Team Lead, United States - (Ooltewah, TN, Onsite) The Mining and Infrastructure Attachments... ...excellence in both products and services. In this role, your mission and responsibilities... ...to provide leadership for team members using technical information and training...
Contract work
Work at office
Shift work
Epiroc Drilling Solutions, LLC
Ooltewah, TN
3 days ago
McDonald's - Crew Team Member $14-$18/hr
$14 - $18 per hour
McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
McDonald's
Cleveland, TN
2 days ago
Restaurant Server Part Time (Weekend Flex Scheduling)
$400 - $1,200 per week
...involvement Fun environment and team culture Career growth... ...who lives to create amazing guest experiences! If you are... ...passionate about providing great guest service in a fun, fast-paced... ...positions. Our service team members greet guests, take orders, and...
Full time
Part time
Local area
Immediate start
Flexible hours
Shift work
Weekend work
Beef 'O' Brady's
Ooltewah, TN
3 days ago
Breakfast Attendant
...ATTENDANT ☀ Early Mornings | Positive Vibes | Guest-Focused As the saying goes...... ..., where a warm smile , excellent service, and a positive attitude-served alongside... ...ability to work well under pressure Team player who can also work independently...
Daily paid
Local area
Immediate start
Flexible hours
Shift work
Early shift
TownePlace Suites Morristown
Ooltewah, TN
18 hours ago
Stock Team Member
$13 per hour
Weigel's Convenience Stores NOW OFFERING SAME DAY PAY! Work today get paid today. From $13.00 per hour plus eligible for BONUS We are a fun, exciting family business dedicated to the local communities we serve. Come be a part of our growing family. For over 90 years Weigel...
Hourly pay
Daily paid
Full time
Part time
Local area
Immediate start
Flexible hours
Weekend work
Weigel s
Cleveland, TN
2 days ago
Young Toddler Lead Teacher
$9 - $13 per hour
...Position Summary: As a Lead Teacher, you will plan lessons and instruct children in... ...develop positive relationships with all family members. Duties: Implement weekly... ...Point so special. We're expanding our team with positions available at several of our...
Discovery Point
Ooltewah, TN
2 days ago
Quality Lead
...Q2 Management Inc is seeking a Shift Leader to oversee quality inspections at client sites, lead a team of inspectors, and drive operational effectiveness within the automotive supplier network. You will ensure safety and PPE compliance, perform pass-down reporting, and...
Shift work
Q2 Management
Cleveland, TN
1 day ago
Hostess for Bistro Restaurant
...Description: Position Summary : The Host is responsible for welcoming guests to the restaurant and ensuring they are seated and receive attentive service. The Host will maintain a waitlist of guests during peak hours, pass out menus and accept phone calls. The Host...
Hourly pay
Flexible hours
Shift work
Logan's Roadhouse
Cleveland, TN
2 days ago
Front Desk Agent / Guest Services Agent
...NOW HIRING: FRONT DESK AGENT Guest-Focused | Team-Oriented | Career-Growth Opportunity Are you a hardworking PEOPLE PERSON who... ...to ensure satisfaction Deliver high standards of service to consistently exceed guest expectations Anticipate guest...
Daily paid
Local area
Immediate start
TownePlace Suites Morristown
Ooltewah, TN
2 days ago
Shift Lead
...patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a... ...Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including...
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens Boots Alliance
Cleveland, TN
18 hours ago
Maps Program Lead
$16.25 per hour
...Description Summary: The MAPS Lead's job function is to set individuals with... ...milestones for the first year of a three-year service plan. Meet face to face or virtually... ...are provided. Be a productive team member; promote a positive work environment regarding...
Hourly pay
Full time
Local area
Easterseals Southern California
Cleveland, TN
3 days ago
Team Leader
...Team Leader Chattanooga - Ooltewah - Ooltewah, TN 37363 Description The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the...
Work experience placement
Shift work
Weekend work
Afternoon shift
1 day per week
Elder's Ace Hardware
Ooltewah, TN
1 day ago
Team Member
...Job Description Job Description Arby’s Team Member: If you have an “eager to help” attitude, thrive in a team environment,... ...Team Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel...
Flexible hours
Shift work
Brainerd
Ooltewah, TN
23 days ago
Team Member
...CAVA Team Member Team members at CAVA make it deliciously simple to eat... ...Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity... ...CAVA team member, you are our guests' first experience! You have the...
Local area
Shift work
Cava
Cleveland, TN
3 days ago
shift Crew Team Member
...Crew Member Become part of a Quality Company helping to ensure Quality products are served and Quality Service is provided! Better Ingredients, Better People, Papa John's. Make Pizzas and Take Orders! Training! Never worked before? No problem we will show you...
Shift work
Papa John's
Ooltewah, TN
2 days ago
Bartender - Flexible Hours and Weekly Pay!
...Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build... ...other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...
Hourly pay
Weekly pay
Flexible hours
Olive Garden
Cleveland, TN
2 days ago
Restaurant and Bar Bartender
...delivery of drinks and food in the bar. Coordination of bar service requires strong communication and teamwork with other... ...mix and serve alcoholic and non-alcoholic drinks to Guests of bar and service Team Members following standard recipes and procedures. Essential...
Hourly pay
Local area
Flexible hours
Day shift
Logan's Roadhouse
Cleveland, TN
3 days ago
Shift Lead
...Shift Lead Are you looking for an entry-mid level job in the... ...supports the store management team's daily operations of a Krystal... ...preparation and delivery, customer service, facilities maintenance and... ...Focused: Recognizes the guest as the primary focus and acts...
Work at office
Flexible hours
Shift work
Night shift
Krystal
Cleveland, TN
4 days ago
Assistant Leader
...Others" with Mas Heart. If you want to "Serve Others" with Mas Heart, read on!The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standard and recognizing your team to deliver an amazing brand experience. You a...
Taco Bell
Ooltewah, TN
2 days ago
Guest Service Representative
...Guest Services / Front Desk Representative - Part Time, Rotating Shifts Our Culture: We are a highly entrepreneurial company limited... ...aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to...
Part time
Work at office
Local area
Flexible hours
Shift work
Rotating shift
Vision Hospitality Group
Cleveland, TN
12 days ago
To-Go Specialist
...Whether you’re greeting guests, rolling out biscuits,... ...together. So, join our team and find your place, because... ..., too - because great service deserves a little... ...Day 1 with our industry-leading PAR training program |... ...more than 70,000 team members nationwide, we take pride...
Daily paid
Full time
Part time
Cracker Barrel
Ooltewah, TN
4 days ago
Shift Lead
...Description Job Description Summary: The Shift Lead supports the Restaurant General Manager... ...in both product quality and customer service and overall supervision, during assigned... ...culture • Ability to motivate and empower a team to deliver the best • Self-driven and...
Work at office
All shifts
Flexible hours
Shift work
ADT Pizza LLC
Ooltewah, TN
29 days ago
Community Manager
...Excellent written and verbal communication skills Familiarity of Fair Housing laws in assigned state and county Excellent customer service and interpersonal skills Self Motivated Comfortable being hands on and being on your feet Physical Job Requirements ~...
For contractors
Work at office
Horizon Land Management
Ooltewah, TN
1 day ago
BACK OF HOUSE LEAD SUPERVISOR (FULL TIME)
$18 per hour
...Eurest We are hiring immediately for a full time BACK OF HOUSE LEAD SUPERVISOR position. Location : Mars - 3500 Peerless Road... ...us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Worldwide
Monday to Friday
Flexible hours
Compass Group, North America
Cleveland, TN
2 days ago
Server
...involvement Fun environment and team culture Career growth... ...superstars who live to create amazing guest experiences! If you are... ...passionate about providing great guest service in a fun, fast-paced... ...positions. Our service team members are responsible for greeting guests...
Full time
Part time
Local area
Immediate start
Flexible hours
Shift work
Weekend work
Beef 'O' Brady's - Ooltewah
Ooltewah, TN
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Guest Services Team Member. Be the first to apply!