Collections Representative

Job Description

Job Description

We are seeking an experienced Collections Representative to join our team in Philadelphia, PA. This position is responsible for contacting borrowers and co-makers regarding delinquent accounts, negotiating payment arrangements, maintaining detailed collection records, and ensuring compliance with company policies and collection procedures.

Collections Representative Job Details:

Pay: $17.50/hour
Schedule: 

• Monday: 1:00pm - 9:00pm
• Tuesday - Thursday: 8:00am - 4:00pm
• Friday: 8:00am - 3:00pm
• Two Saturdays per Month: 8:00am - 12:00pm

Collections Representative Job Description:

Contact students and co-makers by telephone to determine reasons for delinquent payments and secure payment arrangements.

Explain the terms and conditions of credit agreements and supporting documents to students and co-makers.

Document customer financial information and collection activities accurately.

Maintain and update collection systems with action codes, payment commitments, and collection outcomes.

Collections Representative Job Requirements:

2-3 years of recent third-party collections experience required

Ability to read, interpret, and explain financial aid documents and related correspondence

Proficiency in Microsoft Excel (Excel assessment required)

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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