Director of Labor and Delivery (L&D)

Job DescriptionJob Description Role Overview & Scope: The Director of Nursing provides 24-hour leadership, planning, and resource management for one to two assigned departments. This role holds direct accountability for departmental budgets, resource optimization, staff recruitment, performance management, quality outcomes, and equipment maintenance. The ideal candidate ensures continuous regulatory compliance, drives performance improvement, and fosters positive working relationships across the organization. Core Qualifications: Education: Minimum Education: Bachelor's Degree in Nursing Preferred Education: Master's Degree in Nursing, Business, or a Related Field Experience & Licensure: Minimum Experience: 5 years of experience in the discipline or specialty Preferred Experience: 3 to 5 years of progressively responsible management experience Required Licensure: Current Texas State License for Registered Nurse Preferred Certifications: Specialty or Administration certification Required Training: Active healthcare provider Basic Life Support (ARC or AHA) upon hire; AHA Healthcare Provider BLS required within 60 days of hire Key Responsibilities: 1. General Management & Operations: Establish goals and objectives supporting facility and Baptist Health System strategic plans. Develop and manage annual department operating and capital budgets. Direct daily operations and staff performance for assigned department(s). Maintain objectivity in decision-making, relying on facts and data. Uphold the mission statement, policies, and procedures of the Baptist Health System. Eliminate operational boundaries to achieve integrated, efficient, and high-quality service. Maintain ongoing compliance with all regulatory agencies. Act as a visible, knowledgeable resource for employees and customers. Demonstrate flexibility in response to organizational change, anticipating and responding to problems and risks. Communicate effectively across all organizational levels and with internal and external stakeholders. 2. Personnel Management & Development: Select personnel for hire and promotion; execute counseling, disciplinary actions, demotions, and terminations as appropriate. Direct, support, coach, and empower direct reports. Respond proactively to employee needs and concerns, minimizing staff turnover. Develop expertise throughout the department, actively seeking and incorporating employee input. Facilitate consensus among divergent groups. Acknowledge and reward employee strengths and accomplishments. Evaluate assigned staff performance and competency, providing direct, constructive feedback. Assess learning needs, build competency plans, and provide continuous learning opportunities. 3. Department & Business Unit Management: Interface regularly with medical staff to communicate, exchange information, and promote optimal patient outcomes. Ensure patient information is readily available to the healthcare team for timely medical decision-making. Utilize data, statistical analysis, and clinical systems (including HED, HPF, STAR, HEV, and Accudose) to guide decisions and improve performance. Utilize MS Programs (Word, Excel, PowerPoint) proficiently. Redesign workflows and work processes to drive customer satisfaction, quality improvement, and cost reduction. Identify high-risk situations and utilize root-cause analysis tools to eliminate or reduce risk. Support case management initiatives, clinical improvement efforts, and BHS Quality Initiatives. Collect and utilize performance data to achieve and communicate quality outcomes. Meet internal and external customer expectations, gathering first-hand feedback to improve service quality. Role-model Studer Principles, "must haves, " and service excellence. Ensure department and staff readiness for every patient and maintain a safe environment. Address patient population-specific needs. Participate actively in Performance Management programs, Performance Improvement activities, Leadership Development Initiatives (LDI), and complete established competencies within the designated introductory period. Perform other related duties as assigned.