Server

Job Details
part time, $2.13/hour plus tips up 15/16 dollars
Job Descriptions


Pre-screening Questions
= preferred question is a default filter
Requirements
has a reliable form of transportation to get to work on time
has a reliable form of transportation to get to work on time
willing to wear a uniform or adhere to a dress code
be able to lift 20 lbs without assistance
able to stand and walk for long periods of time during a shift
legally authorized to work in the United States
Pre-Screening Questions
Are you looking for full time or part time work?
Tell me about a time you handled an underperforming employee.
Phone Interview
Have you ever been fired or asked to resign? Please explain.

Job Descriptions
Summary:

Provide prompt, efficient, courteous service to all guests. Service includes greeting, seating taking orders, clearing dishes and resetting tables.

Essential Duties and Responsibilities:


Develop and maintain professional functional working relationships with IHOP Team Members and guests
Execute the "Server Guidelines to Great Guest Service" per IHOP SOP to ensure a high-quality guest experience.
Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests and invite them to return.
Communicate guest food orders and service requests in an accurate and timely manner.
Memorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge.
Comply with SOP methods in regard to guest checks and maintaining cash control.
Stock and rotate all needed supplies in the service areas and dining room.
Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation and safety guidelines.
Clear, clean and reset tables and clean chairs, booths and floors after guests leave.
Perform all cleaning duties according to posted cleaning charts.
Comply with IHOP uniform and appearance standards per SOP guidelines.
Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.
Qualifications:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.