Operations & Logistics Manager

DESCRIPTION: The Operations & Logistics Manager keeps the Agency's production process running smoothly. This role coordinates freelance staffing, vendors, schedules, and logistics across concurrent projects, and builds the systems, processes, and tools that make delivery consistent and repeatable. Working closely with senior production leadership, they bring structure, clear documentation, and a continuous improvement mindset to every stage of production.

RESPONSIBILITIES:

Collaboration & Communication:

• Uphold Agency brand standards in all vendor and freelancer interactions.
• Partner with Producers and project Directors to support on time and on budget delivery.
• Keep information moving clearly between production, finance, and creative teams.
• Serve as the go to contact for vendors and freelancers on scheduling, logistics, and paperwork.

Team & Vendor Coordination:

• Source, book, and onboard freelancers against project staffing plans.
• Maintain freelancer schedules, availability, rates, and performance records.
• Manage vendor onboarding, agreements, insurance certificates, and compliance documentation.
• Track staffing and vendor spend against budget and flag variances early.

Operations & Logistics:

• Own the production calendar and resource allocation across concurrent projects, especially during peak periods.
• Coordinate shipping, freight, travel, accommodations, and onsite and offsite logistics.
• Manage tracking of Agency owned equipment, materials, and inventory.
• Support project setup and closeout, including onboarding, purchase orders, invoicing, and wrap reporting.

Process & Systems Improvement:

• Document, standardize, and continually improve operational workflows and SOPs.
• Build and maintain trackers, templates, and reports that give leadership clear visibility into staffing, spend, and schedules.
• Identify manual or repetitive tasks and implement automation or better tools.
• Evaluate and roll out new platforms that improve efficiency across the production team.

QUALIFICATIONS:

· 5+ years in operations, logistics, or project management

· Proven track record of building and improving processes, workflows, and systems

· Experience managing vendors, contractors, or freelance staff

· Working knowledge of budget tracking, purchasing, and invoicing

· Advanced Excel or Google Sheets skills

· Comfortable with project management and scheduling platforms (Asana, Monday, Smartsheet, or similar)

· Highly organized with exceptional attention to detail

· Clear, proactive communicator who works well across teams

· Ability to manage multiple projects and shifting priorities under tight deadlines

· Solution focused approach to problem solving

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

· Experience in event, experiential, or live production a plus, but not required

· Ability to travel as needed for projects

Salary: $100K