Merchandising Specialist

Shift: 1st shift hours, Monday-Friday
Duration: 12 Months
Hybrid at : This role will be onsite 3 days a week
Pay range: $25.75 - $25.75/hr.
Job Description

Provide operational and administrative support for the Item Data Compliance program, helping maintain accurate, complete, and compliant item data across the enterprise.
This role supports daily audit operations, documentation, reporting, tracking, and coordination activities. The contractor will work within established processes and standard operating procedures (SOPs), identify missing or inconsistent information, and escalate exceptions to the appropriate Compliance team members.
This is a program support role within a compliance function. The contractor is not responsible for performing compliance analysis, determining audit outcomes, establishing policy, or independently making compliance decisions.
Key Responsibilities

• Support daily compliance audit activities by creating audit lists, reviewing required documentation for completeness, and completing recurring operational and administrative tasks.
• Maintain accurate and organized audit records, documentation, trackers, and reporting files.
• Review documentation and data against established requirements to identify missing, incomplete, or inconsistent information and escalate exceptions appropriately.
• Provide first-level intake for audit-related questions and disputes, documenting requests and routing issues to the appropriate team members for resolution.
• Update and maintain audit performance dashboards, trackers, and recurring reports with accurate and timely information.
• Coordinate with internal business partners and contractors to gather required information, documentation, and status updates.
• Schedule meetings, track action items, and follow up on outstanding requests to support timely completion of compliance activities.
• Support onboarding activities by preparing training materials, maintaining documentation, and coordinating administrative activities for new team members.
• Follow established SOPs and documented processes, escalating process, documentation, or data concerns to Compliance Analysts or leadership.
• Perform additional administrative and operational support activities as needed.

Required Skills

• Strong attention to detail with demonstrated ability to maintain accurate records, documentation, trackers, and data.
• Proficiency with Microsoft Excel, including maintaining spreadsheets, sorting and filtering data, using basic formulas, and updating recurring reports or trackers.
• Experience working within established procedures, SOPs, or other process-driven environments.
• Ability to review documentation or data for completeness and accuracy against established requirements and appropriately escalate exceptions.
• Strong organizational and time-management skills, including the ability to manage multiple requests, track action items, and meet recurring deadlines.
• Clear written and verbal communication skills with the ability to coordinate effectively across multiple business partners and team members.
• Experience supporting administrative or operational workflows involving areas such as data quality, audits, compliance, reporting, documentation, or program operations.
• Ability to identify discrepancies, missing information, or process exceptions without independently making compliance determinations.

Preferred Skills

• Experience supporting audit, compliance, data governance, item/master data, quality assurance, document control, or another process-controlled business function.
• Experience maintaining operational dashboards, recurring reports, performance metrics, or tracking tools.
• Experience working within a large, matrixed enterprise environment and coordinating across multiple teams or stakeholders.

Candidate Profile
Strong candidates will typically have experience in program support, data operations, audit administration, compliance operations, document control, quality control, master data support, or a similar process-driven environment.
Direct Item Data Compliance experience is not required. Candidates with transferable experience maintaining accurate data and documentation, following established procedures, supporting recurring reporting, and coordinating operational workflows should be considered.

Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

About LanceSoft
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.