Senior Cost Analyst

Primary Roles and Responsibilities

· Support and enhance the usage of multiple software packages such as Salesforce.com, Microsoft Axapta CRM and Axtend BI tool.

· Act as the Global Administrator for Salesforce.com, including database maintenance, data governance, content management, and end user training and troubleshooting. This includes the shaping of future phases and roll outs.

· Create and provide Salesforce.com pipeline reports, dashboards, list views to support the business.

· Analyze transactional sales data and trends, and measure performance against sales plans and quotas.

· Support forecasting requests by providing the necessary information and guidance for short and long-range forecasts.

· Collect, analyze, and report sales data in a concise manner containing respective conclusions, ideas, and general guidance to leadership.

· Prepare and distribute daily, weekly and monthly production reports.

· Provide customized ad hoc reporting and recommendations in support of ongoing buisness needs and initiatives.

Knowledge, Skills and Abilities

· Experience with Salesforce.com required; Salesforce. Certification preferred.

· Experience with business intelligence / report writing skills

· Expert knowledge of MS Excel, and good working experience with MS Word, Access, PowerPoint, and SharePoint

· Ability to quickly learn new analytic techniques and related tools

· Ability to assist sales team members with a variety of questions

· Ability to display strong self-initiative and support recommendations with sound thinking

· Strong problem solving skills

· Ability to build and maintain complex programs that perform analysis, organize data and create reports from various sources

Education and Experience Requirements

Education Level:

Education Focus (Field of Study): Business or computer science

Relevant Work Experience: 3-5 years

Experience Specifics (if applicable): Technology industry

Required Certifications: Salesforce.com Administration Certification preferred

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs