E-Commerce Specialist

Job Description E-Commerce Associate — Make an Impact on Our Online Store About the Role We’re looking for an organized, detail-focused E-Commerce Associate to help run and improve our online store. You’ll manage product listings, keep our site accurate and up to date, optimize for search, and make sure customers have a smooth shopping experience. If you enjoy solving problems, learning new tools, and seeing your work directly improve the business, this role is for you. What You’ll Do Create, update, and maintain product listings and categories on our BigCommerce store. Keep product details, pricing, images, and inventory accurate across the site. Optimize product pages and content using SEO best practices to help customers find what they need. Review the website for errors, broken links, missing info, or inconsistencies and fix them quickly. Help improve site navigation, user experience, and conversion rates. Manage promotions, banners, landing pages, and merchandising updates. Use inventory management tools to track stock and resolve discrepancies. Work with search tools to improve product search results and customer experience. Partner with marketing, purchasing, customer service, and warehouse teams to support company goals. Test new website features, updates, and integrations. Review site performance and suggest ways to improve. Support warehouse operations as needed, including organizing products, verifying inventory, and receiving merchandise. What You Bring 2+ years of experience managing products on BigCommerce or a similar e-commerce platform (Shopify, Magento, WooCommerce, Adobe Commerce, etc.). Strong attention to detail — you catch errors others miss. Working knowledge of SEO, including metadata, product optimization, URL structure, and keywords. Understanding of UI/UX principles and how they impact online shopping. Experience with inventory management software or ERP systems. Familiarity with search tools or platforms such as Doofinder, Algolia, or Elasticsearch. Strong computer skills, including Microsoft Office or Google Workspace. Good communication, organization, and time-management skills. Ability to manage multiple projects in a fast-paced environment. Nice to Have Experience in vaping, smoke shop, convenience retail, or consumer packaged goods. Knowledge of vaping products, hardware, e-liquids, nicotine products, and accessories. Experience with product photography, image editing, or Adobe Creative Cloud. Basic HTML/CSS knowledge. Familiarity with Google Analytics, Google Search Console, or e-commerce reporting tools. Experience with email marketing, SMS marketing, or customer retention tools. What We’re Looking For Detail-oriented and quality-focused. Adaptable and comfortable with changing priorities. A proactive problem solver who takes ownership. Organized and able to handle multiple tasks at once. A strong team player who communicates well across departments. Eager to learn new systems and improve processes. Passionate about creating a great online shopping experience. Company Description Small Warehouse with friendly atmosphere. Detail oriented. Old fashioned Customer service. Shipping up to 200 + packages a day. Small Warehouse with friendly atmosphere. Detail oriented. Old fashioned Customer service. Shipping up to 200 + packages a day. #J-18808-Ljbffr 6AM City, LLC