Senior Business Process Analyst

About the Engagement:

The ideal candidate is experienced with facilitation, business process mapping, stakeholder engagement, and analysis of client processes. Keen listeners who possess hands-on experience utilizing standard BA, LSS, and administrative tools are an ideal fit for this opportunity. Must be tech-savvy and have the capacity to complete tasks fluidly and with limited direction. Individuals with intermediate to advanced business process improvement experience in a consulting environment are preferred — especially in the Utilities, Engineering, and/or Construction Management sectors. Position is expected to be W-9.

For best overall fit, the right candidate should feel comfortable in client-facing situations [in-person and via virtual meetings – e.g. Microsoft Teams, Zoom, etc.]. Seven [7+] years of demonstrated consulting and advanced administrative experience [PowerPoint, Smartsheet development, etc.] in a remote environment is an asset.

Multiple Process Analysts are needed in Q4/2026 and Q1/2027.

Ideal Candidate Possesses:

• Strong facilitation skills. Individuals must be able to translate information gathered from meetings and brainstorming sessions to develop detailed process maps
• Critical thinking and active listening skills! The right fit knows how to apply business analysis skills to achieve the overall goals and needs of the client(s)
• Hands-on experience with process mapping [use of Visio, Lucidchart, etc.]. Must be able to develop detailed process maps!
• Strong presentation development and delivery skills - professional, polished, suitable for an executive-level audience
• Ability to capture meeting notes for technical and/or senior-level discussions

Essential Functions:

• Critical thinking and problem-solving skills
• Must be comfortable with fast-paced work demands and possess an ability to adapt quickly and easily; demonstrated ability to work within a collaborative work environment
• Regular interaction with Senior-level personnel, as well as other members of staff at all levels of the organization

Base Qualifications:

• Bachelor's Degree; Hands-on experience in a professional, corporate environment is ideal
• Utility and/or Engineering Sector experience is an asset
• 7+ years of experience supporting teams and/or senior-level staff in an Analyst or Consulting capacity [e.g., Management Consulting]
• Advanced level of Visio/Lucidchart [Similar Software], PowerPoint, and Word is preferred; SmartSheet experience is desirable